Helpdesk Administrator
| Dyddiad hysbysebu: | 13 Ionawr 2026 |
|---|---|
| Cyflog: | £25,000 i £35,000 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Pension, Annual Leave |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Chwefror 2026 |
| Lleoliad: | Romford, Essex |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Robert Hurst Group Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | GE029 |
Crynodeb
Helpdesk Administrator
Location - Romford
Salary - £25,000 - £35,000
About:
Co ordinating reactive and planned electrical and mechanical maintenance, diary management and updating our clients Coins CAFM system.
Key Responsibilities:
- Act as the first point of contact for clients, logging and managing service requests, queries, and complaints.
- Create, schedule, assign, and monitor work orders, ensuring works are prioritised and completed within SLAs.
- Coordinate planned maintenance, reactive works, and engineer/subcontractor resources.
- Maintain accurate records of service requests, work orders, maintenance logs, and compliance documentation.
- Ensure compliance with company procedures and industry regulations, producing SLA and performance reports.
- Maintain clear communication with clients, service teams, and subcontractors, providing regular progress updates.
- Support continuous improvement, identifying process inefficiencies and assisting with system enhancements.
Requirement:
- Previous experience in a busy construction environment.
Location - Romford
Salary - £25,000 - £35,000
About:
Co ordinating reactive and planned electrical and mechanical maintenance, diary management and updating our clients Coins CAFM system.
Key Responsibilities:
- Act as the first point of contact for clients, logging and managing service requests, queries, and complaints.
- Create, schedule, assign, and monitor work orders, ensuring works are prioritised and completed within SLAs.
- Coordinate planned maintenance, reactive works, and engineer/subcontractor resources.
- Maintain accurate records of service requests, work orders, maintenance logs, and compliance documentation.
- Ensure compliance with company procedures and industry regulations, producing SLA and performance reports.
- Maintain clear communication with clients, service teams, and subcontractors, providing regular progress updates.
- Support continuous improvement, identifying process inefficiencies and assisting with system enhancements.
Requirement:
- Previous experience in a busy construction environment.