Export Coordinator
| Dyddiad hysbysebu: | 12 Ionawr 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Ionawr 2026 |
| Lleoliad: | London, DA11 9AD |
| Cwmni: | SRG |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | BBBH172800_1768237542 |
Crynodeb
Job Title: Export Coordinator (Fully Remote, Contract)
Pay Rate: £17.50 per hour
Contract: Until 31 August 2026
Location: Fully Remote
About the Role
We are seeking a detail-oriented and proactive Export Coordinator to join our team on a fully remote basis. In this role, you will own the full operational relationship with our customers, managing the process from purchase order intake through export fulfilment and post-delivery follow-up. You will be responsible for ensuring orders are processed accurately and shipped on time, coordinating with logistics partners, and resolving any documentation or data issues that arise.
Key Responsibilities
- Act as the primary operational contact for customers, managing purchase order amendments and communicating shipment plans.
- Support trials and new product introductions, and coordinate dispute resolution and damaged goods claims.
- Receive and validate customer purchase orders, manage obsolete or substituted SKUs, and ensure master data extensions are completed.
- Create and maintain sales orders in SAP, apply pricing and Incoterm data, and process free-of-charge orders.
- Align with the Planning Team to confirm stock availability and handover to logistics partners (e.g., Maersk).
- Plan pallets, containers, and packaging, including special handling for dangerous goods.
- Archive purchase orders and documentation appropriately.
- Raise and follow through on dispute cases and investigate damaged goods issues.
- Provide daily and weekly operational reports, attend regular calls with customers and logistics partners, and support operational projects and process improvements.
- Train new team members and customer-side operational teams as needed.
Systems & Tools
- SAP (core)
- OpenText - Validation Tool
- Maersk booking systems
- Excel (required)
- Word / PowerPoint (preferred)
About You
- Comfortable owning the customer operational relationship and communicating clearly across teams.
- Strong attention to detail, accuracy, and documentation.
- Able to handle complexity and manage multiple orders concurrently.
- Works independently once trained, and is deadline-driven and organised.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.