Assistant Control Centre Manager
| Posting date: | 09 January 2026 |
|---|---|
| Salary: | £30,001.00 to £40,000.00 per year |
| Additional salary information: | £32,061 - £34,434 per annum |
| Hours: | Full time |
| Closing date: | 25 January 2026 |
| Location: | Darlington, DL1 5QT |
| Company: | Darlington Borough Council |
| Job type: | Permanent |
| Job reference: | 290262 |
Summary
A fantastic opportunity has arisen to join Darlington Borough Council as an Assistant Control Centre Manager within the CCTV section of our Community Safety team.
andnbsp;
In this pivotal role, you will report directly to the CCTV and Security Control Centre Manager and take responsibility for the day-to-day management of the Control Centre operations team.
You will lead a dedicated team of Control Centre Operators and oversee a range of critical systems, including:
andnbsp;Public Space CCTV and recording systems
Lifeline call handling
Access control systems
Remote monitoring and alarm systems
Radio link service for local shops and licensed premisesandnbsp;
Your primary purpose will be to supervise and ensure the efficient operation of the Control Centre, in line with Council procedures. This includes monitoring the Public Space CCTV system as part of our commitment to community safety, managing Lifeline Services, alarm monitoring, out-of-hours contracts, and supporting services such as the Community Safety/ASB contact centre and Feethams Multi-Storey Car Park.
andnbsp;
The successful candidate will be highly organised, diplomatic, and able to manage sensitive and confidential matters with professionalism. You will demonstrate excellent interpersonal and communication skills, proactively handle a diverse workload, and meet tight deadlines while adapting to changing priorities in a fast-paced environment
andnbsp;
**This role requires a Standard DBS check**.
andnbsp;
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
andnbsp;
32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
Flexi-time scheme
Flexible working
Generous Maternity, Paternity and Adoption Leave schemes
Staff equality forums
Green Car Leasing Scheme
Access to a wide range of training, learning and development
Physiotherapy service
Confidential counselling service
Great wellbeing offer
Cycle to Work Scheme
Dolphin Centre Fit for Life Discounts
Local and National retailer discounts
Vivup employee benefit app and Lifestyle Savings
Arriva Employee Travel Clubandnbsp;
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/
andnbsp;
Find out further information about us and what itandrsquo;s like to work for our great team by visiting the Jobs and Careers home page.
https://www.darlington.gov.uk/jobs-and-careers/
andnbsp;
For detailed information on this role, please refer to the Role Profile and Person Specification.
andnbsp;
General Information for Applicants:
For a further informal discussion and any queries around the role profile and jobs itself please contact Paul Branch (CCTV andamp; Security Control Centre Manager) on 07966347088.
If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on 01325 403217 or HR@darlington.gov.uk.
If you are experiencing problems with the NE Jobs website, such as logging in, saving pages, on account queries please contact smccurry@nereo.gov.uk or fill out the form within the link below.
https://www.northeastjobs.org.uk/contactus
andnbsp;
All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
andnbsp;
You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.
andnbsp;
We are an equal opportunitiesand#39; employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
andnbsp;
andnbsp;
In this pivotal role, you will report directly to the CCTV and Security Control Centre Manager and take responsibility for the day-to-day management of the Control Centre operations team.
You will lead a dedicated team of Control Centre Operators and oversee a range of critical systems, including:
andnbsp;Public Space CCTV and recording systems
Lifeline call handling
Access control systems
Remote monitoring and alarm systems
Radio link service for local shops and licensed premisesandnbsp;
Your primary purpose will be to supervise and ensure the efficient operation of the Control Centre, in line with Council procedures. This includes monitoring the Public Space CCTV system as part of our commitment to community safety, managing Lifeline Services, alarm monitoring, out-of-hours contracts, and supporting services such as the Community Safety/ASB contact centre and Feethams Multi-Storey Car Park.
andnbsp;
The successful candidate will be highly organised, diplomatic, and able to manage sensitive and confidential matters with professionalism. You will demonstrate excellent interpersonal and communication skills, proactively handle a diverse workload, and meet tight deadlines while adapting to changing priorities in a fast-paced environment
andnbsp;
**This role requires a Standard DBS check**.
andnbsp;
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
andnbsp;
32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
Flexi-time scheme
Flexible working
Generous Maternity, Paternity and Adoption Leave schemes
Staff equality forums
Green Car Leasing Scheme
Access to a wide range of training, learning and development
Physiotherapy service
Confidential counselling service
Great wellbeing offer
Cycle to Work Scheme
Dolphin Centre Fit for Life Discounts
Local and National retailer discounts
Vivup employee benefit app and Lifestyle Savings
Arriva Employee Travel Clubandnbsp;
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/
andnbsp;
Find out further information about us and what itandrsquo;s like to work for our great team by visiting the Jobs and Careers home page.
https://www.darlington.gov.uk/jobs-and-careers/
andnbsp;
For detailed information on this role, please refer to the Role Profile and Person Specification.
andnbsp;
General Information for Applicants:
For a further informal discussion and any queries around the role profile and jobs itself please contact Paul Branch (CCTV andamp; Security Control Centre Manager) on 07966347088.
If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on 01325 403217 or HR@darlington.gov.uk.
If you are experiencing problems with the NE Jobs website, such as logging in, saving pages, on account queries please contact smccurry@nereo.gov.uk or fill out the form within the link below.
https://www.northeastjobs.org.uk/contactus
andnbsp;
All applicant email correspondence will come from donotreply@northeastjobs.org.uk and may be directed to your Junk folder depending on the settings of your email account. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.
andnbsp;
You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.
andnbsp;
We are an equal opportunitiesand#39; employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.
andnbsp;