Customer Service Coordinator
| Dyddiad hysbysebu: | 09 Ionawr 2026 |
|---|---|
| Cyflog: | £26,000 i £28,000 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Salary Equivalent £26,000 - 28,000 DOE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 23 Ionawr 2026 |
| Lleoliad: | Bedfordshire, MK40 1HH |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Hays Specialist Recruitment |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | 4759210_1767967121 |
Crynodeb
Your new company
Hays are working with an established business in the Bedford area who are looking for two experienced office based Customer Service Coordinators to join their busy team on a temporary basis, initially for 3 months.
Your new role
As a Customer Service Coordinator, you will be responsible for managing and resolving customer defects within agreed timescales, ensuring high standards of service and compliance with health and safety procedures. You will liaise with managers, maintenance teams, and subcontractors, overseeing remedial works and maintaining accurate documentation. This role also involves promoting cost control, supporting continuous improvement initiatives, and enhancing customer satisfaction ratings.
What you'll need to succeed
The ideal candidate for this position will have experience in an office based customer service environment, able to work in a fast paced busy office environment, have excellent communication skills and able to work on multiple systems, including CRM, Outlook, Teams and Microsoft based packages.
- Previous experience in a similar role within the housebuilding or construction industry would be ideal but not essential.
- Excellent interpersonal and negotiation skills
- Ability to stay calm and professional when handling customer complaints
- Strong organisational and analytical skills
- Proficiency in Microsoft Excel and Word
What you'll get in return
- Interim position initially for 3 months
- Opportunity to work with a reputable company committed to quality and customer care
- Working hours 37 hours per week
- Full time office based role
- Salary Equivalent £26-28K per annum
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or call us on 01908 870250.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk