Healthcare Assistant (HCA)
| Dyddiad hysbysebu: | 08 Ionawr 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 23 Ionawr 2026 |
| Lleoliad: | Sunderland, SR3 4BY |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A4842-26-0000 |
Crynodeb
Job Description Health Care Assistant (General Practice) Purpose To support clinical staff in delivering high-quality, patient-centred care by assisting with clinical and administrative tasks within the GP surgery. The role contributes to ensuring patients receive safe, efficient care, carrying our procedures and supporting patients to maintain a healthy lifestyle. Job Summary The role requires initiative and good judgement but will always be supported more senior clinicians on duty who can assist you. Whilst following the appropriate clinical guideline, duties will include: Key Responsibilities Clinical skills health and well-being Undertake, record and follow guidelines for the tasks for which you have received appropriate training: Phlebotomy Labelling test samples correctly for transportation to labs Carry out screening and measurements such as blood pressure, height, weight, BMI, urinalysis, pulse rate and rhythm, temperature, ECG taking, blood glucose readings. Record relevant past medical history when doing patient health checks/annul reviews, and collect lifestyle data such as current smoking status, exercise and alcohol consumption. Smoking Cessation Provide health promotion and education (eg use of medical devices) to patients Chaperone for other clinicians Refer patients to other clinicians where necessary Demonstrate a basic understanding of long term conditions and provide education/support to patients to self-manage their conditions. Administer influenza, pneumococcal, shingles and vitamin B12 injections on the instruction of a regulated profession and respond appropriately in the rare event of an adverse reaction to vaccination. Admin Responsibilities Maintain clinical stock. Restock clinical areas with supplies. Support the delivery of targets including contacting patients to provide information and to invite them to attend clinics where required. Implement health promotion activities. Communication Communicate effectively with other team members Communicate effectively with patients and carers, recognising their needs for alternative methods of communication Ability to provide and receive sensitive information Participation in practice meetings. Personal and people development Take responsibility for own developmental learning and performance, including participating in supervision Take responsibility for maintaining a record of own personal development Work with management on any new training requirements To recognise and understand the roles and responsibilities of individuals working in the primary health care team Be aware of the legal issues pertinent to the role of a HCA Health, Safety and Security Use the personal security systems within the workplace according to practice guidelines Identify the risks involved in work activities and undertake them in a way that manages the risks Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified. Follow waste management policies including hazardous waste Ensure safe storage of vaccines following the cold chain policies Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility Use the computer monitor and your workstation safely Service Improvement Be aware of and, if appropriate, assist in current clinical audit Work with colleagues in the team on the development of current and new services and other initiatives Deal with requests from patients and clinical staff for health information leaflets Quality Alert other team members to issues of quality and risk in the care of patients Have an understanding of the processes involved in protecting vulnerable children and adults and act accordingly Ensure own actions are consistent with Clinical Governance systems Practice in accordance with agreed standards of care Enable patients to access appropriate professionals in the team Ensure stock items under your control are ordered and available in the treatment and consulting rooms Know how Clinical Governance affects the HCA role and bring to the attention of more senior staff any specific risk situation Follow practice policies such as health and safety, confidentiality and information governance and attend training where appropriate. Support and work towards the achievement of QOF Enter data onto practice clinical system EMIS WEB using accurate codes in order to ensure accurate information retrieval for financial and audit processes and monitoring of patients. Be able to manage your own time effectively Equality and Diversity Act in ways that recognise the importance of people's rights, interpreting them in a way that is consistent with procedures Respect the privacy, dignity, needs and beliefs of patients and carers Understand basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance abuse and addictive behaviour Act as a chaperone Information processes Record information and activities undertaken with patients and carers in an accurate and timely fashion using manual or computer systems as appropriate Maintain confidentiality or information relating to patients, relatives, staff and the practice The job description is subject to periodic review and amendment in consultation with the post holder in changing circumstances.