PGME & Systems Administrator
| Dyddiad hysbysebu: | 08 Ionawr 2026 |
|---|---|
| Cyflog: | £32,199.00 i £34,876.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £32199.00 - £34876.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Ionawr 2026 |
| Lleoliad: | Epsom, KT18 7EG |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9200-26-0027 |
Crynodeb
Main Duties/Key Results Areas: Act as main point of contact for enquiries about medical (PGME) study leave, entitlements and applications using Trust systems (i.e.:StudyWise) providing an excellent customer service Data cleanse,updateand uploadResidentplacements/rotations tomaintainthe study leave database, ensuring data held onResidents,approvers and administrators is correct and up to datethroughout the training year To interpret the documentary submissions and accurately record this information on to the on-line system (currently Intrepid) Regularlymonitorstudy leave applications made byResidents totroubleshoot any delays in rota co-ordinator or educational supervisor approvals to avoid delays in reimbursements forResidents. To process all stages ofstudyleave applicationsin a timely mannerandin accordance withbothNHSE / Shared Services policy and the Trust procedures for reimbursement of expenses. Liaise with the DMEand PGMDE Managerregardingany policy queries and appeals. To liaise with other Trusts and external system provider HICOM on discrepancies and system requirements forStudyWise. Attending development meetings on behalf of the trust asrequired Providetraining whenrequiredto doctors on the use of Leave Manager and attend Inductions to explain the Trusts study leave policy and process. Produce andmaintainstandard operating procedures and process maps for all aspects of medical study leave forResidents. General Administrative Duties To undertake reception / front desk dutiesas scheduled/requiredbetween 07.30 17:00, including opening or closing the centre asrequired To ensure thattraining rooms are kept tidy, adequatelypreparedand fully equippedin accordance withtraining needs Provide administrative support to the PGMDE team asrequired Work with the PGME Administrator tomaintainthe medical induction laptops in working order with functioning connection to the Trustwifi. Co-ordinateidentifiedmeetings and taking minutes asrequired Support Foundation & Medical Inductions updating internal databases, creating accounts, sending correspondents, providinghandouts, booking rooms and ordering refreshments Submittingrequests, processing invoices,chequesand orders using Trust systems within established timescales UpdateePortfolioregularly and upon request, ensuringResidentinformation isaccurateand up to date Provide support at educational events and meetings taking place out of hours asrequired Training Administration Work collaboratively with theTraining Programme Directors, educationalsupervisorsand clinical supervisors to provideadministrative supportasrequired Prepare correspondence andtraining materials related to PGME courses, book rooms and liaise withtrainers asrequired Advertise and market departmental courses Advise staff on availability/appropriateness oftraining programmes asrequired Toassistwith the set up and maintenance of hybrid teaching via Teams Customer Care Receive,assistand screen visitors/callers courteously Respond appropriately to customers specific requests for information Monitor, respond to and resolve enquiries received via the designated mailbox within agreed timescales, escalating any complex queries to PGMDE Manager as appropriate Process incoming and outgoing telephone callsin a timely manner Receive and relay oral and written messages promptly and accurately and takeappropriate actionwhenrequired Contribute to the maintenance and initiation of procedures and systems to ensure an effective delivery of service Draft business communicationsasrequired Todemonstrateunderstanding of working with vulnerable children/adults as it applies to the workplace