Positive Behavior Support Worker
| Posting date: | 31 December 2025 |
|---|---|
| Salary: | £28,932.8 to £30,090.11 per year |
| Hours: | Full time |
| Closing date: | 30 January 2026 |
| Location: | Croydon |
| Remote working: | On-site only |
| Company: | Ecruit |
| Job type: | Permanent |
| Job reference: | PBSW Croydon UK-22293 |
Summary
Full-time - 35 hours per week (day shifts with occasional night shifts)
Salary: £28,932.80 per year (rising to £30,090.11 after successful probation)
Location: Croydon / South-East London
Do you have experience supporting adults with mental health needs and behaviors that challenge?
Are you confident building trust, setting clear goals, and supporting people through recovery and change?
As a Positive Behavior Support Worker at Quo Vadis Trust (QVT), you will support adults with a range of mental health needs, including anxiety, depression, bipolar disorder, substance misuse, and challenges engaging with services. You will manage and key-work a caseload, supporting individuals to move forward, build independence, and re-engage with their communities.
This role is hands-on and relationship-led. You will complete assessments, support inductions into services, and work closely with clients to agree clear support plans and measurable goals. You will also provide practical guidance around housing, welfare, and benefits, supporting clients through transitions and move-on planning.
Key Responsibilities:
Provide a responsive, client-focused service to an allocated caseload
Build effective working relationships and support individual recovery goals
Develop and review support plans with clear, measurable outcomes
Complete inductions, risk assessments, and ongoing reviews
Manage incidents and challenging behavior using de-escalation techniques
Maintain accurate records using the client management system
Prepare reports and updates as required
Carry out property, room, and health and safety checks
Support move-ins, move-outs, and daily living activities
Encourage clients with housekeeping and independent living skills
Work collaboratively with colleagues, external agencies, and healthcare professionals
Provide cover across QVT schemes when required
About Us
Quo Vadis Trust is a celebrated Mental Health Charity providing supported housing in South East London. Recognised for our 'Outstanding Approach to Equality & Diversity', we are proud to be a 'Great Place To Work' and have been shortlisted in the ‘Housing with Care Awards’. Our mission is to support individuals with mental health needs in their recovery, promoting independence and community integration.
The Benefits
• Salary increase after successful probationary period.
• Pension scheme.
• Health Care Plan.
• Free access to bereavement and stress helplines.
• Free flu jabs / eye tests
• Recommend a friend' bonus.
• Generous holiday allowance.
• Training offered.
The Person
We’re looking for someone who is:
Experience working in mental health or supportive environments
Understanding of mental health conditions, learning disabilities, homelessness, or substance misuse
Confident working with challenging behavior and crisis situations
Clear written and verbal communication skills
Comfortable working independently and as part of a team
Organized, reliable, and able to meet deadlines
Flexible to work unsociable hours within a 24-hour rota
Willing to complete further training
Able to complete an enhanced DBS check funded by QVT
Driver with own vehicle is desirable
If you’re ready to help people regain control of their lives and thrive in a supportive environment, we’d love to hear from you. Apply today and take the next step in your career with Quo Vadis Trust.