Laundry Attendant
| Dyddiad hysbysebu: | 30 Rhagfyr 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Bonus Available |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Ionawr 2026 |
| Lleoliad: | Bd8 9ry |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Laundrette Maids |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | Atten01 |
Crynodeb
Job Title: Laundry Attendant
Hours: Flexible shifts between 7am – 11pm (rota-based) - 7 Days a week.
Reports to: Operations Manager
Type: Full-Time / Part-Time
Role Purpose
To deliver high-quality laundry services including sorting, washing, drying, ironing, folding, stain removal, and customer service. The Laundry Attendant ensures all garments are handled with care and processed to Launderette Maids’ standards.
Key Responsibilities
Customer Service & Front of House
Greet customers and provide friendly, professional assistance.
Handle check-ins, collections, payments, and customer enquiries.
Guide customers on self-service machine use when required.
Maintain a clean, welcoming environment for customers.
Laundry Processing
Sort laundry by colour, weight, fabric type, and wash requirements.
Identify delicate items and follow specific cleaning instructions.
Operate commercial washers, dryers, dosing systems, and settings correctly.
Monitor load progress, ensure proper chemical dosing, and adjust cycles as needed.
Fold and package laundry to company standards.
Ironing & Finishing
Iron a variety of garments using commercial irons/steam tables.
Finish shirts, uniforms, bedding, and delicate items to a high standard.
Check garments after ironing for quality, creases, and presentation.
Ensure finishing areas are kept clean and safe.
Stain Identification & Pre-Treatment
Inspect incoming items for stains, marks, or damage.
Apply basic stain-removal pre-treatments.
Escalate complex stains or delicate fabrics to senior staff.
Record stains that could not be removed to maintain transparency with customers.
Back-of-House Duties
Keep laundry zones tidy and compliant with health & safety guidelines.
Report machine faults or maintenance needs promptly.
Assist with stock control of detergents, chemicals, and packaging.
Maintain organised storage of sorted, washed, and completed orders.
Operational Support
Follow checklists, SOPs, and opening/closing procedures.
Support delivery/collection orders when required.
Ensure accurate tracking, bag labelling, and order management to prevent mix-ups.
Work with other team members to keep workflow moving efficiently.
Skills & Personal Attributes
Strong attention to detail and garment care awareness.
Confident in ironing and finishing tasks (training provided).
Basic understanding of stain removal or willingness to learn.
Good communication and customer service skills.
Ability to multitask and remain calm under pressure.
Reliable, punctual, and physically capable of lifting laundry bags.
Experience Requirements
Preferred but not essential:
Laundry, housekeeping, hospitality, or retail experience.
Prior ironing or stain-removal experience is a bonus.
Qualifications
No formal qualifications required. Useful but optional:
Basic Health & Safety
COSHH awareness
Customer Service Level 1–2
Benefits
Annual bonus scheme
Flexible working hours
Full training & progression opportunities
Staff discount on laundry services
Friendly working environment
Job Types: Full-time, Part-time, Permanent, Freelance, Zero hours contract, Graduate, Volunteer
Expected hours: 5 – 40 per week
Benefits:
Employee discount
Flexitime
Free parking
On-site parking
Assist front house with laundry operations during quieter periods, such as:
Sorting and moving laundry bags
Loading/unloading washers and dryers
Folding and packing finished orders
Hours: Flexible shifts between 7am – 11pm (rota-based) - 7 Days a week.
Reports to: Operations Manager
Type: Full-Time / Part-Time
Role Purpose
To deliver high-quality laundry services including sorting, washing, drying, ironing, folding, stain removal, and customer service. The Laundry Attendant ensures all garments are handled with care and processed to Launderette Maids’ standards.
Key Responsibilities
Customer Service & Front of House
Greet customers and provide friendly, professional assistance.
Handle check-ins, collections, payments, and customer enquiries.
Guide customers on self-service machine use when required.
Maintain a clean, welcoming environment for customers.
Laundry Processing
Sort laundry by colour, weight, fabric type, and wash requirements.
Identify delicate items and follow specific cleaning instructions.
Operate commercial washers, dryers, dosing systems, and settings correctly.
Monitor load progress, ensure proper chemical dosing, and adjust cycles as needed.
Fold and package laundry to company standards.
Ironing & Finishing
Iron a variety of garments using commercial irons/steam tables.
Finish shirts, uniforms, bedding, and delicate items to a high standard.
Check garments after ironing for quality, creases, and presentation.
Ensure finishing areas are kept clean and safe.
Stain Identification & Pre-Treatment
Inspect incoming items for stains, marks, or damage.
Apply basic stain-removal pre-treatments.
Escalate complex stains or delicate fabrics to senior staff.
Record stains that could not be removed to maintain transparency with customers.
Back-of-House Duties
Keep laundry zones tidy and compliant with health & safety guidelines.
Report machine faults or maintenance needs promptly.
Assist with stock control of detergents, chemicals, and packaging.
Maintain organised storage of sorted, washed, and completed orders.
Operational Support
Follow checklists, SOPs, and opening/closing procedures.
Support delivery/collection orders when required.
Ensure accurate tracking, bag labelling, and order management to prevent mix-ups.
Work with other team members to keep workflow moving efficiently.
Skills & Personal Attributes
Strong attention to detail and garment care awareness.
Confident in ironing and finishing tasks (training provided).
Basic understanding of stain removal or willingness to learn.
Good communication and customer service skills.
Ability to multitask and remain calm under pressure.
Reliable, punctual, and physically capable of lifting laundry bags.
Experience Requirements
Preferred but not essential:
Laundry, housekeeping, hospitality, or retail experience.
Prior ironing or stain-removal experience is a bonus.
Qualifications
No formal qualifications required. Useful but optional:
Basic Health & Safety
COSHH awareness
Customer Service Level 1–2
Benefits
Annual bonus scheme
Flexible working hours
Full training & progression opportunities
Staff discount on laundry services
Friendly working environment
Job Types: Full-time, Part-time, Permanent, Freelance, Zero hours contract, Graduate, Volunteer
Expected hours: 5 – 40 per week
Benefits:
Employee discount
Flexitime
Free parking
On-site parking
Assist front house with laundry operations during quieter periods, such as:
Sorting and moving laundry bags
Loading/unloading washers and dryers
Folding and packing finished orders