Centralised Practice Administrator
| Dyddiad hysbysebu: | 23 Rhagfyr 2025 |
|---|---|
| Cyflog: | £12.45 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.45 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 06 Ionawr 2026 |
| Lleoliad: | Nottingham, NG1 6LD |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | M0004-25-0056 |
Crynodeb
1. Centralised Workflow & Clinical Correspondence Process all incoming correspondence (paper, electronic, email) accurately and within agreed timescales. Scan, upload, attach, and code documents to patient records using clinical systems (e.g. SystmOne/EMIS). Apply appropriate clinical coding (Read/SNOMED) in line with SOPs and data quality standards. Identify urgency, risk, and safeguarding concerns and escalate appropriately. Allocate and action tasks arising from correspondence, including arranging appointments or forwarding to clinicians. Process 111 reports, OOH messages, ambulance reports, safeguarding alerts, and overnight notifications. Monitor workflow queues and support achievement of KPIs. 2. Medical Records Summarising & Coding Summarise incoming medical records from previous practices or care providers. Extract, code, and enter key clinical information into patient records. Ensure summarising is completed accurately and in line with practice policies and national standards. Support backlog reduction and data quality audits. Validate and correct historical summaries where required. 3. Prescriptions & Medicines Management Support Process repeat and acute prescription requests via clinical systems. Act as a point of contact for prescription enquiries from patients and pharmacies. Check medication review dates and flag concerns to clinicians or pharmacy teams. Generate prescriptions accurately and within turnaround targets. Liaise with pharmacies regarding supply issues and urgent requests. Support prescribing audits and medicines management workflows. 4. Reception & Patient Services Provide reception cover across all sites as required. Receive and assist patients and visitors in a courteous, professional manner. Answer telephones, manage messages, and handle patient queries effectively. Book, amend, and cancel appointments in line with practice procedures. Register new patients and update demographic details. Take home visit requests and ensure correct processing. Open and close sites where required. 5. Medical Secretary & Referral Administration Manage referrals including urgent, twoweek wait, advice & guidance, and ERS workbench activity. Track referrals and follow up outcomes. Process medical reports, insurance forms, and thirdparty requests ensuring consent is in place. Support MDT meetings, safeguarding meetings, and minute taking where required. Liaise with hospitals, community services, social care, and external agencies. Support audits, reporting, and QOFrelated administrative activity. 6. General Administrative & Operational Support Support centralised and sitebased teams during periods of absence or pressure. Open and distribute post and manage scanning backlogs. Maintain accurate records and ensure GDPR compliance at all times. Assist with audits, searches, and reports as requested. Respond to adhoc administrative queries from managers and clinicians. Use all practice systems and follow SOPs consistently across sites. This job description is not exhaustive and will be reviewed periodically in line with service development.