Digital Change and Implementation Manager
| Dyddiad hysbysebu: | 23 Rhagfyr 2025 |
|---|---|
| Cyflog: | £44,447 i £46,547 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Ionawr 2026 |
| Lleoliad: | FY4 5ES |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 440100/1 |
Crynodeb
The Department for Work and Pensions (DWP) is the UK's largest public service, providing benefits to approximately 20 million claimants. We are seeking an exceptional Digital Change and Implementation Manager to join our team. This role involves assisting on leading and overseeing the end-to-end business implementation of multiple digital projects with significant business impact, often managing multiple digital service deliveries concurrently.
This position offers an exciting opportunity to be part of DWP Digital. You will collaborate with various teams and colleagues to implement the delivery of our digital services within the business, ensuring they are viable, deliver value, meet identified business needs, and enhance business practices and opportunities.
Apply now and join us in revolutionising public services, with the power to significantly impact the lives of millions.
As a Digital Change and Implementation Manager, you will collaborate with various Digital Service teams to manage a diverse stakeholder environment. You will ensure that the pace of business implementation aligns with Digital Service delivery requirements linked to Sprint Planning. You will work with both internal and external teams to ensure successful deployment into the business.
You will assist in overseeing the end-to-end business implementation of digital services, ensuring that relevant changes are delivered at a pace that meets the needs and requirements of operational stakeholders. You will champion stakeholder collaboration across organisational boundaries, ensuring that Business Change is delivered to detailed quality requirements while adhering to agile ways of working.
You will manage robust adaptive deployment planning collaboratively across stakeholders, establishing priorities, conflicts, and issues, and helping everyone navigate a complex environment. You will ensure planning effectiveness linked to ongoing Service Sprint Reviews.
You will take responsibility for your own learning and development, continuously improving your knowledge and skills in Change & Implementation best practices. You will coach and mentor other members of the Digital Change & Implementation community.
You will work with the Digital Service Team to develop a clear vision and strategy for deploying the Services Minimal Viable Product (MVP) and associated key/major iterative enhancements to the MVP, supporting ongoing service development.
You will work in partnership with the Service Team and stakeholders to understand and plan for the benefits realisation identified within the Business Case, ensuring they are realised as part of Business Change activities, where appropriate.
You will provide visible and effective management, leading on some of the Business Change deployment activities, working with the Digital Service Team, ensuring adherence to delivering the User Needs and Business Benefits, as detailed within the Business Case.
You will be working within the DWP Place team, which is an internal platform powered by ServiceNow within DWP Digital. Knowledge in the ServiceNow IT Service Management, HR Service Delivery, and Security models is preferred.
****An understanding in Prosci ADKAR Change Management Framework, a certification is preferred, which will assist in driving change by preparing, equipping and supporting users through the change*****.
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