Dewislen

Cleaning Services Manager

Manylion swydd
Dyddiad hysbysebu: 22 Rhagfyr 2025
Cyflog: £29,500.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: Competitive
Oriau: Llawn Amser
Dyddiad cau: 05 Ionawr 2026
Lleoliad: Colchester, CO2 7UT
Cwmni: Sodexo Ltd
Math o swydd: Parhaol
Cyfeirnod swydd: SDX/TP/1324814/152016

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Crynodeb

  • 40 hours per week
  • Monday - Friday - 08:00 - 16:30
  • £12.71 per hour
  • Free Car parking
  • Sodexo rewards and benefits

Job Introduction

We are seeking an experienced and motivated Cleaning Services Manager to join our team at Merville Barracks, Colchester, CO2 7UT. This is a key operational leadership role, managing a large and diverse cleaning operation across a busy military estate.

Reporting to the Soft Services Operations Manager, you will provide day-to-day leadership, technical expertise and strategic support to a team of over 70 cleaning operatives, ensuring the delivery of high-quality, compliant and customer-focused cleaning services across a wide range of facilities.

You will play a critical role in maintaining Sodexo’s reputation for excellence, supporting innovation, driving employee engagement, and ensuring all contractual, legislative and MOD requirements are met.

Whatyou’ll do:

  • Provide leadership, supervision, direction and technical support to the cleaning team, stepping up to cover the Soft Operations Manager role during periods of absence when required.

  • Deliver effective and efficient cleaning services in line with the Services Standard Statement (SSS), KPIs, company policies, client requirements and MOD regulations.

  • Maintain the highest standards of cleanliness across a diverse estate including medical facilities, accommodation, offices, leisure areas, workshops, warehouses, vehicles, messes and educational buildings.

  • Support and implement innovative service solutions to continuously improve quality and value.

  • Manage daily operational administration including time management via KRONOS, ensuring accuracy of Timecard Checks and payroll-related outputs.

  • Produce and maintain Essence building schedules and ensure service delivery aligns with contracted and supplementary service requests.

  • Conduct and manage internal and external audits, inspections and self-audits, ensuring full compliance at all times.

  • Lead employee engagement through regular team huddles, manager briefs, training sessions and performance reviews.

  • Oversee employee personal files, return-to-work processes, training records and professional development.

  • Manage COSHH compliance, acting as the subject matter expert for cleaning chemicals and consumables, including monthly ordering.

  • Ensure safe and compliant use of company vehicles in liaison with the Transport Manager.

  • Support welfare, capability, grievance and conduct matters in line with HR policies.

  • Build and maintain strong relationships with clients, barrack managers and nominated customer representatives.

  • Promote Sodexo’s brand standards, ensuring professional appearance, uniform compliance and positive behaviours across the team.

  • Ensure strict adherence to Health & Safety, Fire, Environmental and QA policies, including PPE usage, accident reporting and safety walks.

  • Maintain effective communication with senior managers, peers, clients and stakeholders.

  • Be flexible to support other areas within the Colchester PFI where business needs require.

This role operates in a dynamic environment and requires a proactive, hands-on leader with strong organisational and people management skills.

What you bring:

  • Minimum 2 years’ management experience, with qualification equivalent to NVQ Level 3 (or willingness to work towards a recognised FM qualification).

  • Management experience within Facilities Management and/or cleaning services.

  • Strong knowledge of Health, Safety and Welfare, including COSHH.

  • Proven people management skills including recruitment, training, performance management, disciplinary and grievance processes.

  • Experience delivering FM services in a customer-focused environment.

  • Confident decision-maker, able to work independently and as part of a wider team.

  • Strong attention to detail and commitment to service standards.

  • Analytical problem-solving skills with the ability to implement innovative solutions.

  • Competent user of MS Office (Word, Excel, Outlook).

  • Excellent verbal and written communication skills.

Desirable

  • IOSH Managing Safely or equivalent Health & Safety qualification.

  • Soft FM technical expertise, including contract administration and transport services.

  • Experience managing client relationships in a contract environment.

  • Proven track record of leading and developing large teams.

  • Experience in a multi-functional role.

  • Clean UK Driving Licence.

  • SC Clearance (or willingness to undergo clearance following probation).

  • Demonstrated ability to drive service improvement and innovation.

What we offer:

Workingwith Sodexo is more than a job; it’s a chance to be part of somethinggreater. You’ll belong in a company and team that values youfor you; you’ll act with purpose and have an impact through your everydayactions; and you’ll be able to thrive in your own way. In addition, we offer:

  • Mental health & wellbeing support
  • Employee Assistance Programme for personal, legal, and financial advice
  • 24/7 virtual GP & lifestyle rewards
  • Discounts for you & family
  • Financial tools & retirement plan
  • Cycle to Work & Paid volunteering day

Ready to be part ofsomething greater? Apply today!


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