Dewislen

Learner Services Advisor

Manylion swydd
Dyddiad hysbysebu: 18 Rhagfyr 2025
Cyflog: £24,497 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog: £24,497 per annum
Oriau: Llawn Amser
Dyddiad cau: 04 Ionawr 2026
Lleoliad: Bridlington, East Riding Of Yorkshire
Gweithio o bell: Ar y safle yn unig
Cwmni: TEC Partnership
Math o swydd: Parhaol
Cyfeirnod swydd: 25/474

Gwneud cais am y swydd hon

Crynodeb

Learner Services Advisor (25/474)

£24,497 per annum

37 hours per week

Permanent

Location: East Riding College, Bridlington

East Riding College is part of the TEC Partnership, which is a large, innovative, dynamic and financially sound organisation.

We are now offering a fantastic opportunity to join East Riding College in the role of Learner Services Advisor. If you are a team player who is passionate about helping learners reach their full potential, then we want to hear from you!

About the role

We are looking to appoint a motivated and enthusiastic Learner Advisor to join our well-established team. The position is part of a well-functioning, friendly, fast-paced, diverse and interesting, key front-line service. The successful candidate will work closely with current and potential learners, visitors and colleagues from across the organisation to provide high quality information, advice, guidance and responsive support.

Other duties will include:
* Undertaking reception and switchboard duties
* Dealing with queries by phone, email, letter and in person
* Maintaining records
* Processing admissions and financial support applications
* Delivering a high-quality front-line service to internal and external customers

About the person

The successful candidate will have excellent communication skills with a focus on customer service, as well as strong organisation and administrative skills.

Candidates should also have:
* Level 2/GCSE Maths and English
* Prior experience working in an office or administrative role
* Excellent organisation and interpersonal skills
* Flexibility and adaptability to work requirements
* ICT competency

What we offer

In return for your skills and experience, we can offer you access to a wide range of Group benefits, such as.

Pension Membership
30 Days Annual Leave pro rata, plus bank holidays
Christmas Closure Days
Occupational sick pay scheme (higher than statute)*
Occupational Maternity/Adoption pay (higher than statute)*
Life Assurance Scheme and Death Grant
24-hour Employee Helpline – Free and confidential
Cycle to Work
Saving Schemes
Westfield Health Medical Cash Plan – monthly payments
UNUM Dental Cash Plan – monthly payments
Staff discounts on campus e.g., Hair & Beauty/ Bakery/ Gym etc

If having read the job description you are interested in this role, please press the “Apply Online” button and send us your application.

The closing date for this advert is 4th January 2026

The TEC Partnership is committed to Prevent Duty, Equality, Diversity & Inclusion and promoting British Values within the workplace. We are an equal opportunity workplace. Safeguarding is a priority for us, as well as ensuring the welfare of children and young people and we expect the same commitment from all staff and volunteers.

All posts are subject to an Enhanced Disclosure Clearance through the DBS, references that cover the last two years of employment and online screening. Other checks may also be required.

Please note that all employees must have Literacy and Numeracy to at least Level 2.

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