Service Improvement Operational Lead–Case Management System Programme
| Dyddiad hysbysebu: | 16 Rhagfyr 2025 |
|---|---|
| Cyflog: | £55,690.00 i £62,682.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £55690.00 - £62682.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Ionawr 2026 |
| Lleoliad: | Torquay, TQ1 3YA |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | C9388-25-1444 |
Crynodeb
Please see job description for full list. Leading the redesign of processes and services to maximise benefits from the new CMS system, improving efficiency while maintaining quality. Overseeing system design workplans and coordinating cross-functional teams for development, testing, and implementation, including User Acceptance Testing (UAT). Managing risks and issues, developing mitigation plans, and resolving high-profile challenges to protect organisational reputation. Ensure operational readiness by working with the training lead and key stakeholders to shape the workforce training strategy, support delivery, and oversee the development of user-focused training materials and staff briefings to embed new ways of working Acting as a core Programme Board member, preparing reports, presenting updates, and ensuring agreed actions are implemented within Adult Social Care. Working closely with senior leaders to align programme priorities with operational needs and resolve issues quickly. Building strong relationships with stakeholders, elected members, and partners to support collaborative working. Ensuring compliance with statutory requirements (Care Act, GDPR, safeguarding) and corporate policies. Providing high-level advice to Directors and the Senior Leadership Team on programme progress and strategic implications. Managing resources effectively, making informed decisions on staffing and budgets, and overseeing performance management to ensure expected outcomes.