Scams Awareness Officer
| Dyddiad hysbysebu: | 09 Rhagfyr 2025 |
|---|---|
| Cyflog: | £23,690 bob blwyddyn, pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 08 Ionawr 2026 |
| Lleoliad: | Lancashire, North West England |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 1 diwrnod yr wythnos |
| Cwmni: | Age UK Lancashire |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | SAO001 |
Crynodeb
Scams Awareness Officer
Ref No: SAO001
Location & Base: Countywide, base to be agreed with successful applicant.
Salary: £23,690 FTE
Hours: 21 hrs per week, working flexibly if required
Term: until 31/12/27
Do you want to make a real difference in people’s lives? Are you confident, compassionate, and great at engaging with others?
We are looking for a motivated Scams Awareness Officer to join our team and help protect vulnerable residents across Lancashire from fraud and scams.
About the Role
As a Scams Awareness Officer, you will be on the frontline of prevention—supporting individuals, raising awareness, and helping people feel safer and more informed. Your day-to-day work will include:
• Visiting clients in their homes and speaking with them by phone to identify vulnerabilities and provide tailored, practical advice.
• Taking a holistic approach to support, identifying other services that could help and making referrals where appropriate.
• Delivering engaging awareness sessions to community groups, partners, and events across the county.
• Managing stock of key resources such as information guides, marketing materials, and call-blocking devices.
• Attending networking events and actively promoting the service.
• Handling your own caseload and planning your diary with travel efficiency in mind.
• Completing follow-up work, including satisfaction surveys and case studies.
• Keeping accurate, GDPR-compliant client records on our CRM system.
About You - We would love to hear from you if you:
• Are confident speaking with individuals and groups.
• Can plan your own workload and work independently.
• Have strong communication, organisational, and record-keeping skills.
• Are able to build trust and rapport with people from all backgrounds.
• Hold a full driving licence and have access to a car (essential).
• Are passionate about safeguarding and supporting vulnerable people.
Why Join Us?
• A chance to make a meaningful impact every day
• Supportive team environment
• Training and development opportunities
The full job pack can be found on our website: https://www.ageuk.org.uk/lancashire/get-involved/work-for-us/ageuklancashirescamsawarenessofficer/
To apply, please complete the online application form, we do not accept CV’s:
If you require any further information, please email recruitment@ageuklancs.org.uk
Closing Date: 21/1/26 Interviews: 26/1/26
Ref No: SAO001
Location & Base: Countywide, base to be agreed with successful applicant.
Salary: £23,690 FTE
Hours: 21 hrs per week, working flexibly if required
Term: until 31/12/27
Do you want to make a real difference in people’s lives? Are you confident, compassionate, and great at engaging with others?
We are looking for a motivated Scams Awareness Officer to join our team and help protect vulnerable residents across Lancashire from fraud and scams.
About the Role
As a Scams Awareness Officer, you will be on the frontline of prevention—supporting individuals, raising awareness, and helping people feel safer and more informed. Your day-to-day work will include:
• Visiting clients in their homes and speaking with them by phone to identify vulnerabilities and provide tailored, practical advice.
• Taking a holistic approach to support, identifying other services that could help and making referrals where appropriate.
• Delivering engaging awareness sessions to community groups, partners, and events across the county.
• Managing stock of key resources such as information guides, marketing materials, and call-blocking devices.
• Attending networking events and actively promoting the service.
• Handling your own caseload and planning your diary with travel efficiency in mind.
• Completing follow-up work, including satisfaction surveys and case studies.
• Keeping accurate, GDPR-compliant client records on our CRM system.
About You - We would love to hear from you if you:
• Are confident speaking with individuals and groups.
• Can plan your own workload and work independently.
• Have strong communication, organisational, and record-keeping skills.
• Are able to build trust and rapport with people from all backgrounds.
• Hold a full driving licence and have access to a car (essential).
• Are passionate about safeguarding and supporting vulnerable people.
Why Join Us?
• A chance to make a meaningful impact every day
• Supportive team environment
• Training and development opportunities
The full job pack can be found on our website: https://www.ageuk.org.uk/lancashire/get-involved/work-for-us/ageuklancashirescamsawarenessofficer/
To apply, please complete the online application form, we do not accept CV’s:
If you require any further information, please email recruitment@ageuklancs.org.uk
Closing Date: 21/1/26 Interviews: 26/1/26