Workforce Transactions and Payroll Coordinator
| Dyddiad hysbysebu: | 08 Rhagfyr 2025 |
|---|---|
| Cyflog: | £37,259.00 i £45,356.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £37259.00 - £45356.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Rhagfyr 2025 |
| Lleoliad: | London, SW9 9SP |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9334-25-1277 |
Crynodeb
1. Service Delivery and Operational Support Coordinate the day-to-day flow of transactional casework across both payroll and HR services. Check leaver, change and parenting-related forms for completeness and policy compliance before submission. Respond to general T&Cs queries from managers or staff, working with HR Transactions Officers to provide timely, accurate guidance. Troubleshoot rejections and missing data related to changes in hours, role, location or contract. Support operational delivery of maternity/paternity/adoption/shared parental leave processes in line with policy. Support managers with understanding cut-off dates, approval flows and best practice when completing HR forms. 2. People Management and Team Development Provide direct day-to-day supervision of Band 4 HR Transactions Officers and Payroll Control Assistant. Promote joined-up team working by supporting shared understanding of HR and payroll interdependencies. Act as the first point of contact for team escalations related to HR form queries or delays. Provide informal coaching to Band 4 HR Transactions Officers to build understanding of pay-affecting processes. Deputise for Band 6 Payroll Control Officers, including leading on escalations and stakeholder liaison when required. 3. Relationship Management and Customer Service Be a key point of contact for managers regarding payroll submissions, ensuring advice is clear, confident and in line with policy. Provide subject matter expertise on all parenting-related workforce transactions (maternity, paternity, shared parental, adoption). Promote positive working relationships across HR, Finance, SBS, and operational teams. Respond to queries relating to changes in terms and conditions (e.g. hours, pay, role title, location, flexible working). Liaise with managers to resolve incomplete or unclear information on workforce forms. Offer confident and consistent advice on routine HR transactional matters (e.g. annual leave adjustments, backdated changes). Escalate any policy concerns to senior colleagues in HR where required. 4. Quality, Compliance and Improvement Monitor and contribute to compliance with Trust pay assurance and payroll control processes. Support audit requirements by ensuring data integrity and robust record keeping. Help reduce repeat errors or queries by identifying themes and providing guidance to Band 4s or line managers. Contribute to the development and updating of SOPs, template forms and guidance to reduce rework or delays. Liaise with the Workforce Information & Systems team to ensure accuracy in establishment data when relevant to payroll change forms. 5. Systems and Data Ensure ESR is used effectively to enter, verify and reconcile workforce transactional data. Maintain records in line with GDPR and Trust standards. Track forms, escalations, and rejections for reporting and improvement. Maintain local logs, trackers or dashboards to support team planning and issue resolution. 6. Governance and Compliance Ensure compliance with data protection legislation, Trust IG policies and NHS data standards. Maintain audit trails, SOPs and documentation for all key reports and data processes. Support internal audits and assurance reviews relating to workforce data and reporting. 7. Other Participate in personal development and relevant CPD opportunities. Support the Trusts equality, diversity and inclusion agenda and role model respectful and values-led leadership.