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Relief Receptionist

Job details
Posting date: 07 December 2025
Salary: £13.85 per hour
Additional salary information: Competitive
Hours: Part time
Closing date: 05 January 2026
Location: Ilford, IG2 6JH
Company: Jewish Care
Job type: Permanent
Job reference: 2997

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Summary

Are you a warm and professional communicator with a passion for excellent customer service? We are looking for a friendly and efficient Receptionist to be the welcoming face of our care home. In this pivotal front-of-house role, you will ensure that every visitor, resident, and colleague receives a first-class service and a positive experience.

You’ll be a key member of our reception and administrative team, helping to create a safe, welcoming, and well-organised environment for everyone who visits or works at the care home. Your role will involve a variety of reception and administrative tasks to support the smooth running of the home.

This post is for a Relief/ Bank Receptionist working on an as and when required basis to cover absence.

What you will be doing:
  • Answering all telephone enquiries in a professional, helpful, and timely manner to agreed standards.
  • Ensuring all visitors to the Unit are given appropriate information in a courteous and timely fashion to agreed standards.
  • Monitoring the CCTV operations on the site to ensure security is maintained.
  • Ensuring the reception area is welcoming, tidy and always contains appropriate visitor information to agreed standards.
  • Inputting data onto the Unit’s computer system to set timescales and accuracy.
  • Supporting the Manager and Administrator in undertaking specific administrative and clerical tasks as and when required.
What you will need:
  • Experience working in professional administration departments or in a similar role.
  • Business Management/Administration or similar qualifications.
  • Excellent interpersonal skills.
  • Ability to maintain confidentiality, both with company information and staff information.
  • Strong Microsoft Excel, Outlook, PowerPoint, and Word knowledge.
  • Self-motivated and with a desire to improve systems within the business.
  • Be a Team player.
  • Ability to work under pressure and do multiple tasks.
  • Commercial awareness and can do attitude.
  • Can do attitude.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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