Reception Administrator
| Dyddiad hysbysebu: | 05 Rhagfyr 2025 |
|---|---|
| Cyflog: | £29,179.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £29179.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 06 Rhagfyr 2025 |
| Lleoliad: | Hillingdon, UB8 3NN |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9333-25-1525 |
Crynodeb
To provide reception support front of house meet and greet, giving basic information and dealing with drop-in enquiries in a courteous and appropriate manner. Referring clients to relevant staff/clinics, or taking messages as appropriate. To be responsible for opening/unlocking and closing/locking up of site in accordance with security protocols. To have a good general understanding of the service in order to effectively provide non-clinical information and advice. To operate the telephone system dealing with enquiries and redirecting as necessary. To maintain an effective message taking system, recording messages for staff and being responsible for seeing that they reach their destination. To arrange appointments as required and maintain up to date filing systems of clients records. To facilitate the booking and use of interpreting or transport services as required. To enter and maintain basic information around appointments on the patient information system. To ensure clerical work arising from each clinic is effectively completed at the end of each clinic. To use IT systems as required, following appropriate training, to carry out a range of duties to support health centre staff. To participate in maintaining an up to date display of health education literature within the reception area. To assist in providing general office support to service staff, e.g.: filing, shredding, distribution and sending of post. Ensure equipment /stock are kept replenished and escalate any issues or concerns as appropriate. To be responsible for monitoring and recording room temperature and completion of temperature log. To support the logging of complaints/compliments and incidents on Datix. To ensure good Health and Safety practices at all times. To observe and promote standards put forwards in the trust reception standards. To be familiar with and to work within CNWL policies related to the function of responsibilities as an employee. Be forthcoming with ideas, changes or new initiatives for improvements to policy, guidance, departmental procedures, systems and ways of working for improvement in service quality and delivery. To undertake all mandatory and supplementary training in line with policies. Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024." As such, if you dont meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form. Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE). For further info please visit: Skilled Worker visa: Overview - GOV.UK