Customer Service Advisor
| Dyddiad hysbysebu: | 03 Rhagfyr 2025 |
|---|---|
| Cyflog: | £26,500 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 02 Ionawr 2026 |
| Lleoliad: | NG31 7UA |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Ambitions Personnel |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | LCCSA-155004 |
Crynodeb
Are you an organised, customer-focused professional looking for your next opportunity? We’re supporting an organisation in Grantham to recruit a Customer Service Representative to join their friendly and collaborative team.
This role plays a key part in ensuring customers receive a first-class experience across a network of UK sites. From onboarding new clients to managing enquiries, bookings, and order processing, you'll be at the heart of delivering smooth and efficient service.
What You’ll Be Doing
• Supporting customer onboarding and maintaining key service databases.
• Liaising with partners and suppliers to coordinate service delivery.
• Producing customer reports and processing quotes, purchase orders, and sales orders.
• Setting up new contracts and managing existing customer records accurately.
• Responding to customer enquiries via phone, email, and face-to-face.
• Organising and managing bookings using internal systems.
• Working closely with operations, sales, commercial, IT, and finance teams to ensure seamless service.
• Updating portals and systems with accurate data for management reporting.
• Assisting with training and supporting new team members when required.
About You
Essential:
• Previous experience in customer service or an administrative role.
• Confident working with internal systems, databases, and Microsoft applications (Outlook, Word, Excel).
• Strong attention to detail and accurate data entry skills.
• Excellent communication skills with the ability to handle enquiries professionally.
• Organised, proactive, and able to manage multiple tasks in a fast-paced environment.
• A positive, reliable team player who can also work independently.
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