Dewislen

Telecare Operative, Kirkton Service Centre, 498.93 - INTERNAL APPLICANTS ONLY - WEL09859

Manylion swydd
Dyddiad hysbysebu: 28 Tachwedd 2025
Cyflog: £27,498.00 i £29,563.00 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 12 Rhagfyr 2025
Lleoliad: UK
Gweithio o bell: Ar y safle yn unig
Cwmni: West Lothian Council current
Math o swydd: Parhaol
Cyfeirnod swydd: WEL09859

Gwneud cais am y swydd hon

Crynodeb

Job Advert

36 hours per week, 52.14 weeks per year, Permanent


INTERNAL ONLY


Applications for this post will only be accepted from current employees of West Lothian Council (this includes casual and agency staff who are currently undertaking work for us)


Building Services are looking to recruit a highly motivated Telecare Operative to join our existing team.


The purpose of the Home Safety Telecare Operative job is to undertake the day to day Home Safety Telecare contract works in properties located within West Lothian to ensure the Telecare equipment is fully functioning and fit for purpose. This includes:



  • Installation, programming and testing of a range of technology in service users’ homes

  • Responding to faults and identifying/rectifying

  • Maintenance of all equipment

  • Uplift of equipment when no longer required

  • Stock control and recording


Telecare equipment provides a 24-hour telephone link between the service user and West Lothian Careline via their 'Lifeline' pendant and other sensors. Careline establishes the nature of the problem and, if required, contacts the key holder or the emergency services.


The tasks and responsibilities of the Home Safety Telecare Operative will include;


The post holder will be expected to fulfil the job outline responsibilities/current tasks for the position of Home Safety Telecare Operative working on their own.


The essential criteria for the post are;



  • Building Maintenance or Construction Experience

  • Ability to problem solve and learn from previous experiences

  • Self-motivated to meet targets

  • Good knowledge of technology and ability to learn

  • Excellent communication skills and customer care

  • Current Full UK Driving Licence.

  • Proactive in identifying ways of improving service provision

  • High level of health and safety awareness


Please note the post will require participating in the Building Services out of hour’s service.


Further information for Home Safety Service can be found here: Home Safety Service - Health & Social Care Partnership (westlothianhscp.org.uk)


There are many benefits that will be available to you within this post:



  • You will work a 9-day fortnight working Monday to Friday (36hours) and have a rota day off every second Friday/Monday.

  • Generous annual leave entitlement.

  • You will be eligible to participate in our Local Authority pension scheme.

  • You will be provided with a full uniform including footwear.

  • You will receive ongoing training to help enhance and develop your existing skills enabling you to maximize your full potential.

  • Access to our employee assistance programme providing a free information service.

  • Access to our employee benefit platform providing a large range of discounts across UK retailers.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon