Operations and Technical Support Lead Officer
| Dyddiad hysbysebu: | 27 Tachwedd 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Rhagfyr 2025 |
| Lleoliad: | Kettering |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Everest Recruitment and Services ltd |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | Senior Interims |
Crynodeb
The Operations and Technical Support Lead Officer is responsible for managing daily IT operations, ensuring system reliability, and leading the technical support team. This role serves as the key escalation point for complex technical issues and drives initiatives to improve operational efficiency and user satisfaction.
Key Responsibilities:
Lead & Mentor,
Oversee daily IT operations,
Act as the primary escalation point,
Manage IT asset lifecycle,
Enforce
Essential Skills & Requirements:
1. Experience =5+ years in IT Operations/System Administration, with 2+ years in a supervisory/lead role.
2. Technical SkillsStrong expertise in Cloud platforms (e.g., AWS, Azure), Networking (TCP/IP, firewalls), and Server OS (Windows Server/Linux).
3. Soft SkillsExcellent leadership, communication, and problem-solving abilities.
4. PreferredKnowledge of ITIL/ITSM principles.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd