Dewislen

Peer Support Mentor

Manylion swydd
Dyddiad hysbysebu: 26 Tachwedd 2025
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: £27,000 (Full Time Equivalent)
Oriau: Rhan Amser
Dyddiad cau: 23 Rhagfyr 2025
Lleoliad: W10 6EE
Gweithio o bell: Ar y safle yn unig
Cwmni: Social Interest Group
Math o swydd: Parhaol
Cyfeirnod swydd: 295510JCP

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Crynodeb

Job Title: Peer Support Mentor

Location: This role is based based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.

Salary: £27,000 (Full Time Equivalent)

Shift Pattern: This is a 25 hour per week role, worked Monday to Friday on a rota basis. You will work three shifts per week: two shifts between 09:00 - 17:00 or 10:00 - 18:00, and one longer shift between 09:00 - 20:00 or 10:00 - 21:00. You may be required to work outside these hours dependent on service and participant requirements.

About the Role
We are seeking a compassionate and dedicated Peer Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:

Some key responsibilities include:

Supporting residents with daily tasks
Placing residents needs at the centre of all support provided and using trauma informed practice to guide care and support.
Drawing on your own lived experience (such as substance misuse, offending, homelessness, or other relevant experiences) to support and relate to residents with multiple and complex needs.
Plan and deliver activities within the Complex Needs Hub working with the activities team, including monthly activities with risk assessments and adjustments for clients.
Holding a caseload, conducting key work sessions which are personable to their needs
Carry out regular welfare checks, safeguarding checks, and general living checks
Encourage residents to take part in activities and events
Keep support plans up to date on a regular basis
Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
Carry out general housing management support
About You
You will bring creativity and a willingness to develop and implement new ideas and initiatives. As a collaborative team player, you will communicate confidently with people from a wide range of backgrounds. Drawing on your own lived experience, you will support and empower others while appreciating the diverse experiences and journeys of our residents and participants. We are seeking someone who is genuinely passionate about our work and committed to embodying our values and culture in order to help make a real difference.

Relevant lived experience (e.g., mental health, substance misuse, offending, homelessness) to support people with complex needs.; Uses lived experience specifically to support people with multiple and complex needs.
Good written and verbal communication, with effective relationship building skills.
Good time management, able to prioritise and manage your own workload.
Ability to show empathy and compassion to our residents, and different challenges they face
Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer
25 days (Full time equivalent) annual leave, increasing with the length of service
Employer Pension Contribution
Eligibility to register with Blue Light Discount Card
Access to discounted tickets for music events, shows, sports and more
Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
Training and Development, including access to courses, upskilling, and progression plans
Employee Assistance Programme, including counselling
Life Assurance Scheme
Cycle-to-work scheme
Annual Staff Awards
EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

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