Business Operations Manager
| Posting date: | 24 November 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 09 December 2025 |
| Location: | Rickmansworth, WD3 7DJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2267-25-0001 |
Summary
Lead on all CQC compliance activity for the surgery across all sites Oversee daily operations at a designated practice site Ensure effective workflow, patient access and service delivery Provide operational support to the partners, clinical and administrative teams Identify and implement process improvements Address and resolve operational issues promptly Support the Deputy Practice Manager with HR processes including recruitment, onboarding, induction, mandatory training and first line support to staff Maintain accurate staff records, including absence tracking and performance documentation Assist with policies, procedures and staff communications Take responsibility for building compliance across our sites Ensure all maintenance schedules, safety checks and statutory compliance tasks are completed (e.g., fire safety, infection control, health and safety, estates documentation) Liaise with contractors, suppliers, and service providers Maintain logs and documentation for inspections and audits Escalate facilities issues and support planning for site improvements Manage all aspects of NHS pension administration PCSE coordination Work closely with payroll provider Maintain accurate pension records and provide guidance to staff Provide support with HR, finance, contracts, scheduling and project delivery Assist with meeting preparation, reporting and data collection Contribute to strategic planning and service development Deputise for the Practice Manager when required