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PMO Coordinator

Job details
Posting date: 21 November 2025
Salary: £35,000 per year
Hours: Full time
Closing date: 21 December 2025
Location: Lichfield, Midlands, WS14 0QP
Company: Voyage Care
Job type: Permanent
Job reference: 58542623

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Summary

Role Overview and Purpose

Sitting within our newly formed Project Management Office (PMO) Team, the PMO Coordinator provides essential support to ensure projects are delivered consistently and efficiently. They maintain governance standards, track progress, and manage documentation across all stages. By enabling accurate reporting, facilitating communication between stakeholders, and ensuring compliance with processes, the PMO Coordinator enhances transparency, reduces delivery risk, and drives alignment with organisational objectives.

Key Responsibilities:

• Able to create new PMO documentation including templates, reports and packs
• Maintains PMO processes and standards, ensuring consistency across projects
• Manage documentation, templates, and compliance for governance gates
• Able to support new demand entering the change process and be able to advise
requesters on how to navigate the stages and gates of our change process
• Works proactively with colleagues to collect and consolidate change data for
dashboards, status reports and for our Governance Committees
• Responsible for pre/post reads & packs being sent out on time to the correct audience
• Acts as a first point of contact for project teams, PMO leadership, and stakeholders for
new change demand
• Facilitate meetings, workshops, and governance reviews
• Able to train and support our colleagues with change processes
• Able to critically review and organise PMO processes and templates ensuring that these
are reviewed regularly and are kept up to date
• Able to support and maintain shared areas such as teams, sharepoints and company
intranet to ensure new processes are reflected accurately
• Work with our Communications team where needed to support with PMO related comms
• Administer and maintain the overall change tracker ensuring that formulas and data is
accurate
• Support Head of PMO with monthly departmental meetings to maintain our change
roadmap is up to date and accurate •

- Support with smaller projects that may not have a dedicated Project Manager
Skills, Experience and Qualifications required:
• Experience in a project or PMO support role. PRINCE 2 or similar qualification is
preferred but not essential
• Proficiency in MS Office (especially Excel, PowerPoint, and Word) able to confidently
create formulas and reports from Excel
• Familiarity with project management tools is preferred but not essential (e.g., MS
Project, Trello, JIRA).
• Ability to work collaboratively across teams and functions
• Understand basic PMO functions and desire to progress further within Project
Management/PMO.

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