Lived Experience Quality Assurance Lead | Lancashire & South Cumbria NHS Foundation Trust
| Posting date: | 20 November 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £47,810 - £54,710 Per Annum (subject to confirmation) pro-rata |
| Hours: | Part time |
| Closing date: | 20 December 2025 |
| Location: | Whittingham, Preston, PR3 2JH |
| Company: | Lancashire Care Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7627205/351-SPS1467-TG-A |
Summary
This advert may close earlier than date published due to the high volume of applications.
Water Meadow View is a new mental health inpatient unit for adults who have learning disabilities, which is due to open in Winter 2025 on our site in Whittingham, Preston. As we prepare to open this unit, we have a brand new and exciting opportunity for a Lived Experience Quality Assurance Lead to join us and support the Multi-Disciplinary Team to deliver outstanding person-centred care. This role will play a vital part in
ensuring that the voices of people who use our service are embedded in everything we do.
For this role it is essential that the applicant has lived experience of learning disability (as a service user, family member, direct support staff (PA)) with up-to-date knowledge of health policy and legislation applicable for learning disabilities and mental health inpatient services and experience of working together with the learning disability
community and/or providers to reduce barriers to healthcare.
One of the Trust's aims is to deliver the best possible care to our patients, and this new inpatient unit will do just that. Water Meadow View will offer clinical excellence, support, and safety, with patient-centred care at its heart.
The Lived Experience Quality Assurance Lead will be responsible for incorporating the insights and perspectives of individuals with lived experience into quality assurance (QA) processes.
This role focuses on ensuring that Water Meadow View is developed and improved through the direct input of people who have first-hand experience of using the service. The role requires a deep commitment to co-production, inclusion, and continual improvement.
LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.
Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.
We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.
LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.
The post holder will be responsible for the leadership of co-produced quality improvement projects to ensure delivery of a high-quality specialist inpatient mental health service, meeting the complex and diverse needs of the learning disability population. Opportunities for line management support will be met by the service; however, the leadership of quality improvement projects will be the responsibility of this post-holder.
The key responsibilities of this role are:
• To lead quality assurance processes by integrating feedback and insights from individuals with lived experience.
• Act as a voice for individuals with Learning Disabilities, ensuring their perspectives shape service development and improvement.
• Promote a culture that values lived experience as a critical component of
service improvement.
• Conduct quality assurance activities, including audits, service evaluations, observations and feedback collection.
• Work collaboratively with service users, families, and staff to co-produce improvements.
• Advocate for service user’s rights, dignity and high- quality care within Water Meadow View.
• Support training and awareness initiatives to enhance staff understanding of lived experience.
• To be an expert role model and provide leadership within Water meadow View by ensuring systems are in place to share knowledge, expertise and examples of good practice.
• Support the governance and duty of care to safeguarding others by acting in accordance with Trust policy and procedures.
• Provide leadership to Peer facilitators working on the unit
For more details on this vacancy please review the attached job description and person specification
This advert closes on Thursday 4 Dec 2025