Dewislen

GP Receptionist – Part-Time (Afternoons)

Manylion swydd
Dyddiad hysbysebu: 17 Tachwedd 2025
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: min meets national living wage
Oriau: Rhan Amser
Dyddiad cau: 05 Rhagfyr 2025
Lleoliad: M403HD
Gweithio o bell: Ar y safle yn unig
Cwmni: Hazeldene Medical Centre
Math o swydd: Parhaol
Cyfeirnod swydd: REC001

Gwneud cais am y swydd hon

Crynodeb

GP Receptionist – Part-Time (Afternoons)

Hours: Wednesday Afternoon, Thursday Afternoon & Friday afternoons (15 hours per week 1.30pm - 6.30pm)
Contract: Permanent
Location: Hazeldene Medical Practice
Salary: Competitive, dependent on experience

About Us
Hazeldene Medical Practice is a friendly, highly supportive GP surgery caring for around 8,000 patients, including residents across 8 local care homes.
We are a close-knit, forward-thinking team that works like a family, supporting each other to deliver high-quality, compassionate patient care.
The practice uses modern digital systems, including:
EMIS Web
AccuRx
Docman
We have successfully embedded online consultations and care navigation to enhance patient access and experience.

The Role
We are seeking a welcoming, reliable, and patient focused Receptionist to join our front of house team for three afternoon shifts per week:
Working Hours:
Wednesday PM
Thursday PM
Friday PM

You will be the first point of contact for patients and visitors supporting face to face, telephone and online enquiries, and working collaboratively with our administrative and clinical teams.

Key Responsibilities:
Acting as the first point of contact for patient enquiries
Managing telephone calls and booking appointments
Supporting online consultations and care navigation pathways
Processing registrations, prescriptions and incoming documentation
Providing compassionate, professional support to patients and carers
Completing administrative tasks to ensure the smooth running of the practice

Essential Requirements:
Minimum 1 year customer service experience (any sector)
Friendly, approachable manner with excellent communication skills
Ability to remain calm and professional under pressure
Strong organisational skills and ability to multitask
Confidence using IT systems and learning new software
Team player with a positive, supportive attitude

Desirable Requirements:
Experience using EMIS Web
Experience using Docman
Experience using MS Office applications, particularly Outlook
Previous experience in a GP practice or healthcare admin environment

Why Join Hazeldene?
Supportive, family-like team culture
Training and development opportunities
A modern, innovative practice using efficient digital systems
A warm, welcoming environment focused on patient-centred care

How to Apply

Please submit your CV and a brief cover letter.

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