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Support Worker

Job details
Posting date: 17 November 2025
Salary: £13.26 per hour
Hours: Full time
Closing date: 17 December 2025
Location: Hemel Hempstead, Hertfordshire
Remote working: On-site only
Company: HCPA
Job type: Permanent
Job reference: HCPA004530

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Summary

About the Company

Hightown is a charitable Housing Association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support.

We currently manage over 9,300 homes and employ over 1,000 full and part time staff from our head office in Hemel Hempstead. We have an annual turnover of £120 million and a development programme that will deliver over 400 new affordable homes each year.

Why should I apply for this Support Worker job?

• Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service
• £25,857 pa for a 37.5 hour a week contract or £13.26 per hour
• Workplace pension scheme and life assurance of three times your annual salary
• Mileage paid for car usage
• Fully paid DBS
• Annual bonus based on satisfactory performance
• Monthly attendance bonus and annual salary and cost of living review
• Ongoing professional development and training to help you deliver outstanding support
• Employee Assistance helpline

What does this Support Worker job involve?

Hours of Work:37.5 Hours Per Week - Various Shifts Available Between 07:00 - 22:00

As a Support Worker, you will be at the heart of helping individuals with learning disabilities live independently, confidently, and with dignity. Your role will include:

• Creating and implementing personalised support plans
• Promoting life skills such as cooking, cleaning, and budgeting
• Providing personal care with sensitivity and respect
• Supporting individuals to attend appointments and engage in meaningful activities
• Mentoring new staff and contributing to a positive team culture
• Encouraging aspirations and helping people achieve their goals

This role includes one sleep-in shift per week, with an additional allowance of £52.78 per sleep-in.

Am I the right person for this Support Worker job?

We are seeking someone with experience in care or support work who brings:

• A warm, can-do attitude and genuine desire to help others thrive
• Excellent communication skills and adaptability
• Reliability and flexibility, including availability for weekends and bank holidays
• A commitment to equality, diversity, and person-centred care
• A full UK driving licence and access to a vehicle with business insurance

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