Patient Navigator (Receptionist)
| Dyddiad hysbysebu: | 14 Tachwedd 2025 |
|---|---|
| Cyflog: | £12.21 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.21 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 24 Tachwedd 2025 |
| Lleoliad: | Milton Keynes, MK8 1BP |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | E0135-25-0140 |
Crynodeb
Were looking for a Receptionist (Patient Navigator) to join our welcoming administrative team at Whitehouse Surgery. The successful candidate will ideally have prior experience within a GP practice, and will be a confident communicator with a friendly and welcoming nature. Key Responsibilities Welcoming patients and visitors, managing check-ins, and providing appointment information. Answering phone calls and handling patient inquiries with empathy and professionalism. Scheduling and managing appointments using our system. Processing prescription requests from patients and pharmacies. Handling patient queries in person, over the phone, and via email. Managing incoming and outgoing correspondence, including emails and letters, with accuracy. Keeping the reception area tidy and ensuring smooth handovers for colleagues. Completing administrative tasks such as patient registrations and updates. What Youll Bring Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Attention to detail and a high level of accuracy in handling patient information. Confidence in using IT systems and basic office software. Prior experience in a healthcare or administrative role is desirable but not essential. Please note: Applicants must have the right to work in the UK at the time of their application. Unfortunately, we are unable to offer sponsorship for this position. System used: SystemOne Location: MK8 1EQ About Whitehouse Surgery Whitehouse Surgery is a modern, purpose-built health centre serving all Milton Keynes residents. Conveniently located on the V4 between the H3 and H4, with ample parking, we are rated Good by the CQC. As part of the OneMK Primary Care Network, we deliver high-quality, patient-centred care through our multidisciplinary team of GPs, nurses, pharmacists, social prescribers, mental health workers, and dedicated administrative staff. Why join us? Our Benefits; NHS Pension with 20.6% Employer Contribution 33 days annual leave (including Bank Holidays) (pro-rata, if part-time) Extra days leave for work anniversary each year Enhanced Maternity, Paternity & Adoption pay Participation in OMGs refer a friend scheme 24/7 free access to an Employee Assistance Program run by awarding winning Health Assured Eye care scheme free eye test plus a contribution towards glasses Cycle to work scheme OneMedical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options available during the recruitment process please email: recruitment@onemedicalgroup.co.uk Note: We reserve the right to close this vacancy earlier if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.