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Endoscopy Receptionist | Milton Keynes University Hospital NHS Foundation Trust

Dyddiad hysbysebu:	28 Hydref 2025
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£24,937 - £26,598 Per annum pro rata
Oriau:	Rhan Amser
Dyddiad cau:	27 Tachwedd 2025
Lleoliad:	Milton Keynes, MK6 5LD
Cwmni:	Milton Keynes University Hospital NHS Foundation Trust
Math o swydd:	Parhaol
Cyfeirnod swydd:	7578836/430-MED25-353A-A

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Receptionist/ Administrator

Department: Endoscopy, Medicine Division

Band: 3

Hours: 22.5 per week, all MKUH roles will be considered for flexible working PART TIME

PLEASE CONSIDER IF A PART TIME ROLE IS SUITABLE AND THAT YOU ARE ABLE TO COMMIT TO THE SPECIFIC REQUIRMENTS OF THE JOB BEFORE APPLYING.

An exciting opportunity has arisen within the Endoscopy Team for a PART TIME Receptionist/ Administrator- working pattern will be via a rolling 4/5 week rota.

The post holder will be required to work Saturdays (approx. 1 in every 4/5)

The working week is likely to be a mix of longer (10hrs) shifts and short (6hrs) shifts, as agreed.

The successful applicant will be expected to work over two sites - Milton Keynes University Hospital and Whitehouse Diagnostic Centre, MK8.

The successful applicant will need previous experience working within the NHS in an administrative or reception-based role.

The successful applicant must be able to demonstrate good administrative skills.

The role requires exemplary customer service skills, along with the ability to multi task and prioritise your own work. The role can be extremely busy with varying demands and needs, the successful applicant must be able to work well under pressure and remain courteous and professional at all times.

They must enjoy working as part of a team and ideally will have had previous experience of working with the public.



Interview date: week commencing 24 .11.2025

We care We communicate We collaborate We contribute

73.8% of this team wouldstronglyrecommend their organisation as an excellentplaceto work. ''NHS Survey 2024''

To cover reception and support the Admission team in Endoscopy (MKUH and Whitehouse Community Diagnostic Centre)

The role will be to provide excellent reception/ customer service to our patients as well as offer administrative support and schedule appointments. Experience of using Windows 10 and eCare would be advantageous, but not essential as full training will be given.





Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.

Visit our website to explore the latest news and opportunities at MKUH -News - Milton Keynes University Hospital-

For further information about Milton Keynes please visit -Visit Milton Keynes





· Provide a customer focused service dealing with all patients or visitors in an efficient, polite and courteous manner

· Handle queries from patients/relatives confidentially and sensitively; referring clinical-related queries to appropriate staff

· Interact with patients and relatives in distress in a sensitive and empathetic manner

· Take and relay as appropriate, telephone enquiries and messages, using initiative and prioritising skills when disseminating information

· Ensure all activity is finalised in a timely manner using Trust’s patient administrative system (eCare) or appropriate IT system including ‘did not attends’ (DNAs) cancellations and discharges

· Update patient details on eCare System as appropriate, checking all demographic details on arrival or departure

· Ensure all procedures are followed re data capture for service specific outcomes in line with Trust agreed timelines

· Ensure all paperwork is filed appropriately

· Arrange interpreter and transport services where indicated

· Adhere to trust-wide standard operating procedures and policies developed for clinical administrative processes and participate in their development

· Provide cover across the team as and when required

· Ensure the availability of all necessary documents (including forms, patient information leaflets and questionnaires) labels, continuation sheets.

Please refer to the job description for further details.


This advert closes on Tuesday 4 Nov 2025