AM Shift Manager - Dash Express Exeter
| Posting date: | 13 November 2025 |
|---|---|
| Salary: | £31,000 per year |
| Hours: | Full time |
| Closing date: | 13 December 2025 |
| Location: | Cullompton, Devon |
| Remote working: | On-site only |
| Company: | The Dash Group (SW) Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
AM Shift Manager– Dash Express Exeter
Key Information
Salary: £31,000 per annum
Location: Exeter Depot, Cullompton, EX15 3DA
Hours: Full-time, Tuesday to Saturday, 01:00 – 09:30
Reporting to: Operations Manager
Responsible For: All depot staff and operational activity
Holiday: 28 days inclusive of Bank Holidays, plus one additional day for every full year of continuous service (up to five extra days)
Contract: Permanent
Why Dash?
As an AM Shift Manager, you’ll be joining a fast-growing organisation that values leadership, innovation, and teamwork. We’re proud to create a workplace where every employee can make an impact, shape how we operate, and grow their career.
Here’s why you’ll love working with us:
Dynamic Environment: Every day brings new challenges and opportunities in a fast-paced, high-energy setting.
Empowered Leadership: We trust our managers to make decisions, lead their teams, and influence how the depot runs. Your ideas matter here.
Growth Opportunities: We’re expanding across the South West and always look to promote from within. Your next step could be closer than you think.
Great Team Culture: You’ll join a supportive team that works hard, communicates openly, and celebrates success together.
Commitment to Excellence: From customer satisfaction to employee development, we hold ourselves to high standards and recognise those who go above and beyond.
Plus you can enjoy …..
Meaningful Work: Your role plays a critical part in keeping people, goods, and businesses moving every single day.
Supportive Culture: You’ll be part of a workplace where you’re supported, listened to, and trusted to deliver.
Extra Holiday: As your length of service grows, so does your holiday entitlement — rewarding your commitment to the business.
Role Overview
As a key member of our leadership team, you will be responsible for the effective running of our Exeter depot during the early-morning operation. You’ll oversee routing, warehouse activity, driver dispatch, compliance, and service performance across multiple contracts. This is a hands-on operational role where you will lead by example, ensure high standards, and maintain a safe, efficient, and well-organised workplace.
What You’ll Be Doing
Operational Management
• Plan and optimise delivery routes across multiple customer contracts.
• Manage the warehouse floor to ensure a smooth, timely inbound sort and dispatch.
• Lead the shift team, ensuring all tasks are completed safely and efficiently.
• Maintain tight cost control across labour, fleet, and resource use.
• Monitor ETA performance and ensure drivers follow agreed routing.
• Oversee the safe loading and unloading of vehicles.
Driver & Fleet Compliance
• Deliver driver briefings, education, and ongoing training.
• Ensure daily vehicle checks and defect reporting are completed accurately.
• Allocate vehicles effectively and resolve vehicle defects.
• Monitor FleetCheck completion and maintain forklift compliance and defect management.
• Support driver performance management, including SPR, standards, and behaviour.
Service Quality & Accountability
• Ensure every item is scanned into the depot each morning.
• Investigate parcel discrepancies, damages, and items left in the depot.
• Ensure carded delivery processes and POD requirements are followed.
• Produce accurate AM reports and driver dispatch reporting.
• Manage RTI reporting, KPI performance, and service-level compliance.
People Leadership
• Lead and support all early-morning staff within the depot.
• Monitor staff appearance and adherence to standards.
• Handle first-line people management, including absence management and performance conversations.
• Respond to depot and driver queries quickly and professionally.
Health & Safety
• Maintain a safe working environment at all times.
• Ensure all health and safety procedures are followed, including accident and incident reporting.
• Promote a culture where safety, compliance, and professionalism are prioritised.
What We’re Looking For
• Proven leadership experience with the ability to deliver and maintain strong operational performance.
• Clear and confident communication skills, with the ability to present information and negotiate effectively.
• Good knowledge of the local area (desirable but not essential).
• Strong customer service and relationship-building skills.
• A pragmatic, solutions-focused approach to problem-solving and people management.
• Flexibility to work the required shift pattern and support operational needs.
Key Information
Salary: £31,000 per annum
Location: Exeter Depot, Cullompton, EX15 3DA
Hours: Full-time, Tuesday to Saturday, 01:00 – 09:30
Reporting to: Operations Manager
Responsible For: All depot staff and operational activity
Holiday: 28 days inclusive of Bank Holidays, plus one additional day for every full year of continuous service (up to five extra days)
Contract: Permanent
Why Dash?
As an AM Shift Manager, you’ll be joining a fast-growing organisation that values leadership, innovation, and teamwork. We’re proud to create a workplace where every employee can make an impact, shape how we operate, and grow their career.
Here’s why you’ll love working with us:
Dynamic Environment: Every day brings new challenges and opportunities in a fast-paced, high-energy setting.
Empowered Leadership: We trust our managers to make decisions, lead their teams, and influence how the depot runs. Your ideas matter here.
Growth Opportunities: We’re expanding across the South West and always look to promote from within. Your next step could be closer than you think.
Great Team Culture: You’ll join a supportive team that works hard, communicates openly, and celebrates success together.
Commitment to Excellence: From customer satisfaction to employee development, we hold ourselves to high standards and recognise those who go above and beyond.
Plus you can enjoy …..
Meaningful Work: Your role plays a critical part in keeping people, goods, and businesses moving every single day.
Supportive Culture: You’ll be part of a workplace where you’re supported, listened to, and trusted to deliver.
Extra Holiday: As your length of service grows, so does your holiday entitlement — rewarding your commitment to the business.
Role Overview
As a key member of our leadership team, you will be responsible for the effective running of our Exeter depot during the early-morning operation. You’ll oversee routing, warehouse activity, driver dispatch, compliance, and service performance across multiple contracts. This is a hands-on operational role where you will lead by example, ensure high standards, and maintain a safe, efficient, and well-organised workplace.
What You’ll Be Doing
Operational Management
• Plan and optimise delivery routes across multiple customer contracts.
• Manage the warehouse floor to ensure a smooth, timely inbound sort and dispatch.
• Lead the shift team, ensuring all tasks are completed safely and efficiently.
• Maintain tight cost control across labour, fleet, and resource use.
• Monitor ETA performance and ensure drivers follow agreed routing.
• Oversee the safe loading and unloading of vehicles.
Driver & Fleet Compliance
• Deliver driver briefings, education, and ongoing training.
• Ensure daily vehicle checks and defect reporting are completed accurately.
• Allocate vehicles effectively and resolve vehicle defects.
• Monitor FleetCheck completion and maintain forklift compliance and defect management.
• Support driver performance management, including SPR, standards, and behaviour.
Service Quality & Accountability
• Ensure every item is scanned into the depot each morning.
• Investigate parcel discrepancies, damages, and items left in the depot.
• Ensure carded delivery processes and POD requirements are followed.
• Produce accurate AM reports and driver dispatch reporting.
• Manage RTI reporting, KPI performance, and service-level compliance.
People Leadership
• Lead and support all early-morning staff within the depot.
• Monitor staff appearance and adherence to standards.
• Handle first-line people management, including absence management and performance conversations.
• Respond to depot and driver queries quickly and professionally.
Health & Safety
• Maintain a safe working environment at all times.
• Ensure all health and safety procedures are followed, including accident and incident reporting.
• Promote a culture where safety, compliance, and professionalism are prioritised.
What We’re Looking For
• Proven leadership experience with the ability to deliver and maintain strong operational performance.
• Clear and confident communication skills, with the ability to present information and negotiate effectively.
• Good knowledge of the local area (desirable but not essential).
• Strong customer service and relationship-building skills.
• A pragmatic, solutions-focused approach to problem-solving and people management.
• Flexibility to work the required shift pattern and support operational needs.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.