Registration Officer - Appointments
| Dyddiad hysbysebu: | 10 Tachwedd 2025 |
|---|---|
| Cyflog: | £31,537 i £33,699 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Competitive |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 23 Tachwedd 2025 |
| Lleoliad: | Cambridge, CB3 0AP |
| Cwmni: | Cambridgeshire County Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | Ref/31075/7554 |
Crynodeb
Are you looking for a rewarding role where you can make a real difference to people’s lives? Do you have strong communication skills, empathy, and attention to detail? If so, we’d love to hear from you.
We’re seeking a Registration Officers (Appointments) Full Time or Part Time to join our busy team within the Registration Service. You’ll be the friendly, professional face of the service — helping members of the public through some of life’s most significant moments.
Our registration offices are busy, fast-paced environments, handling thousands of face-to-face appointments each year. As a Registration Officer, you’ll:
- Conduct interviews with parents and relatives following births or deaths to collect and record the necessary legal information.
- Register births and deaths accurately in accordance with statutory requirements.
- Take notices of marriage and civil partnership and ensure all documentation is correctly completed.
- Maintain both electronic and paper records securely and in line with data protection legislation.
- Provide a professional, compassionate, and efficient service to all members of the public.
For more information or to chat about this opportunity please contact Kelly Lambert on 01480 379745 or email kelly.lambert@cambridgeshire.gov.uk
Our benefitsWe value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…
- A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
- Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
- Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
- Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
- Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
- Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
- Opportunities to nominate and receive Employee Recognition Awards
- An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes
Take a look at our Employment Benefits Brochure attached to this advert to find out more.
What will you be doing?What you’ll be doing
- Conducting interviews to capture life events with emphathy and compassion whilst maintaining a professional approach.
- Maintaining and updating both computerised and paper records with accuracy and care.
- Issuing official birth and death certificates.
- Processing notices of marriage and civil partnership in accordance with statutory requirements.
- Ensuring all records and personal information are stored securely and confidentially.
Skills and Qualities
- Ability to relate to people from all backgrounds and cultures: Promotes inclusivity, respect, and understanding in diverse situations.
- Tact, patience, and empathy: Essential when supporting individuals who may be experiencing distress or difficult circumstances.
- Strong understanding and application of rules and laws: Ensures all actions and procedures are carried out in full legal compliance.
- Clear and accurate written communication: Maintains precise, legible, and professional records.
- Ability to work effectively under pressure: Handles multiple tasks efficiently, maintaining composure and accuracy in demanding environments.
- Sound judgment and independence: Able to work autonomously, recognising when to seek guidance and when to take initiative.
- Excellent administrative and computer skills: Competent in managing both paper-based and digital records with accuracy and attention to detail.
Why join us?
You’ll be part of a supportive and dedicated team that makes a real difference to people’s lives.
About usCambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.
Our four values are central to our culture, driving everything we do.
We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we firmly believe benefits our colleagues, the organisation and our communities. If you don’t meet every single requirement in the job role but think this could be you, please don’t be put off. We are committed to building a workplace that is compassionate and inclusive as well as diverse, so if you think you could be a good candidate for this role please consider applying and speak to the recruiting manager if you have any questions.
Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.
We are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, as well as when you join us, and we encourage candidates to contact the Hiring Manager, whose details can be found in the advert, to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. On your application form you can indicate you are disabled. Some examples of reasonable adjustments during the recruitment process could include additional time to complete an assessment or printing a document on pastel coloured paper with larger font size and line spacing. We would value talking about what might be possible to enable you to join us and thrive, so if there is something that would help you to do your best during your journey with us, please get in touch.
Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion.
https://www.cambridgeshire.gov.uk/council/jobs-and-careers
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