Administration/Customer Service Assistant
| Dyddiad hysbysebu: | 10 Tachwedd 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Minimum Wage |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Tachwedd 2025 |
| Lleoliad: | SG16 6DS |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 1 diwrnod yr wythnos |
| Cwmni: | Mentor Distribution LTD |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
We are seeking a friendly, organised, and proactive individual to join our team. This part-time role combines general administrative duties with customer service responsibilities, supporting the smooth day-to-day running of our operations.
Key Responsibilities:
Customer Service:
Act as the first point of contact for customer enquiries via phone & email.
Provide timely and professional support, resolving queries or escalating where necessary.
Maintain a positive and helpful attitude when dealing with customers.
Administrative Support
Maintain accurate records and update internal systems.
Assist with filing, data entry, and document management.
Dealing with third-party warehouses to facilitate shipments and stock management
Support other departments with ad hoc admin tasks as required.
Requirements:
Previous experience in customer service or administrative roles preferred but not essential, as training will be provided.
Strong communication skills, both written and verbal.
Experience in Microsoft Office (Word, Excel, Outlook).
Ability to multitask and prioritise effectively.
Friendly, approachable, and professional manner.
Attention to detail and a proactive attitude.
Key Responsibilities:
Customer Service:
Act as the first point of contact for customer enquiries via phone & email.
Provide timely and professional support, resolving queries or escalating where necessary.
Maintain a positive and helpful attitude when dealing with customers.
Administrative Support
Maintain accurate records and update internal systems.
Assist with filing, data entry, and document management.
Dealing with third-party warehouses to facilitate shipments and stock management
Support other departments with ad hoc admin tasks as required.
Requirements:
Previous experience in customer service or administrative roles preferred but not essential, as training will be provided.
Strong communication skills, both written and verbal.
Experience in Microsoft Office (Word, Excel, Outlook).
Ability to multitask and prioritise effectively.
Friendly, approachable, and professional manner.
Attention to detail and a proactive attitude.