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Visitor Experience Supervisor - Guides
| Dyddiad hysbysebu: | 06 Tachwedd 2025 |
|---|---|
| Cyflog: | £27,519 i £30,500 bob blwyddyn, pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Tachwedd 2025 |
| Lleoliad: | Stirling, County Stirling |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Historic Scotland |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 193 |
Crynodeb
Thank you for your interest in the post of Visitor Experience Guiding Supervisor with Historic Environment Scotland. Please see below for key information about the job, details on what roles are available and how you can apply.
The Visitor Experience Guiding Supervisor role is a new role, supporting the development and delivery of exceptional visitor experiences.
Working at Stirling Castle within the Operations directorate you will be responsible for leading a team of Visitor Experience Assistants in delivering the highest standards of service to our visitors.
The Guiding Supervisor is responsible for assisting the Guiding Management Team with the delivery of the overall visitor experience within Stirling Castle. This includes supervision of the daily Rota and allocation of duties such as meeting and greeting visitors, provision of guided tours and supervision of internal and external spaces. The Guiding Supervisor has supervision responsibility for Guiding staff at Stirling Castle.
You will ensure the presentation of the site is second to none, working with your management team to create a seamless visitor experience.
You will enjoy problem solving, taking the initiative and working collaboratively whilst leading a team in the delivery of excellent visitor experiences. Your role is operational and will require an understanding and delivery of core Visitor Experience Assistant related duties in addition to supervisory activity.
The Visitor Experience Guiding Supervisor role is a new role, supporting the development and delivery of exceptional visitor experiences.
Working at Stirling Castle within the Operations directorate you will be responsible for leading a team of Visitor Experience Assistants in delivering the highest standards of service to our visitors.
The Guiding Supervisor is responsible for assisting the Guiding Management Team with the delivery of the overall visitor experience within Stirling Castle. This includes supervision of the daily Rota and allocation of duties such as meeting and greeting visitors, provision of guided tours and supervision of internal and external spaces. The Guiding Supervisor has supervision responsibility for Guiding staff at Stirling Castle.
You will ensure the presentation of the site is second to none, working with your management team to create a seamless visitor experience.
You will enjoy problem solving, taking the initiative and working collaboratively whilst leading a team in the delivery of excellent visitor experiences. Your role is operational and will require an understanding and delivery of core Visitor Experience Assistant related duties in addition to supervisory activity.