Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Customer Agent
| Dyddiad hysbysebu: | 27 Hydref 2025 |
|---|---|
| Cyflog: | £12.84 i £16.61 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | Rate: £12.84 PAYE | £16.61 Umbrella |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 26 Tachwedd 2025 |
| Lleoliad: | Carmarthen, Carmarthenshire |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Neway International Ltd |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 1628368 |
Crynodeb
Neway are looking for a Customer Services Agent to join our client based with Carmarthenshire County Council
Location: Hybrid (Carmarthen or Llanelli office + home working)
Contract: 03/11/2025 – 31/01/2026 (likely to be extended)
Hours: 37 per week | Mon–Fri 08:30–18:00
Rate: £12.84 PAYE | £16.61 Umbrella
Be the Friendly Voice of Carmarthenshire
Carmarthenshire County Council is looking for enthusiastic, energetic, and self-motivated individuals to join our Customer Services team. As a Customer Agent, you’ll be the first point of contact for residents—helping them access council services, book appointments, complete online forms, and get the advice they need.
What You’ll Do
Handle a wide range of enquiries via phone and online
Support residents with applications and service requests
Provide clear, helpful advice and guidance
Deliver high-quality customer care with professionalism and empathy
Work flexibly across home and office locations (initial training and 2–3 days/week in office required)
What We’re Looking For
Polite, helpful, and adaptable team players
Strong communication skills and a positive attitude
Ability to stay calm and focused in a fast-paced environment
No prior experience required—full training provided
Location: Hybrid (Carmarthen or Llanelli office + home working)
Contract: 03/11/2025 – 31/01/2026 (likely to be extended)
Hours: 37 per week | Mon–Fri 08:30–18:00
Rate: £12.84 PAYE | £16.61 Umbrella
Be the Friendly Voice of Carmarthenshire
Carmarthenshire County Council is looking for enthusiastic, energetic, and self-motivated individuals to join our Customer Services team. As a Customer Agent, you’ll be the first point of contact for residents—helping them access council services, book appointments, complete online forms, and get the advice they need.
What You’ll Do
Handle a wide range of enquiries via phone and online
Support residents with applications and service requests
Provide clear, helpful advice and guidance
Deliver high-quality customer care with professionalism and empathy
Work flexibly across home and office locations (initial training and 2–3 days/week in office required)
What We’re Looking For
Polite, helpful, and adaptable team players
Strong communication skills and a positive attitude
Ability to stay calm and focused in a fast-paced environment
No prior experience required—full training provided