Tenant Liaison Officer
| Dyddiad hysbysebu: | 23 Hydref 2025 |
|---|---|
| Cyflog: | £14 i £14.50 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 06 Tachwedd 2025 |
| Lleoliad: | Doncaster, South Yorkshire, dn1 2tf |
| Cwmni: | Fawkes & Reece |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | 1M866666_1761210030 |
Crynodeb
Resident Liaison Officer required to join the team of a large Regeneration contractor to work across the Yorkshire region including areas such as Rotherham, Doncaster, Bradford, Leeds, Hull, Selby, York, and Scarborough.
The duration of the contract is for 4 weeks work but could be extended with the chance of going permanent with this company.
Ideally, you will be an experienced Resident Liaison Officer with energy efficiency and/or planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and good IT skills.
Job Role Includes:
- To manage and provide consultation and support to residents prior to, during and after works to their homes, ensuring consistently high levels of customer satisfaction
- Attend client representative and resident meetings, ensuring the highest level of customer service is provided at all times
- To develop effective working relationships with residents, clients, subcontractors, site-based personnel, local stakeholders, and the local community
- Personnel must be professional and of the highest standard
- Provide an efficient, courteous and professional service to all telephone callers
- Ensure written correspondence to residents is generated and distributed in line with the programme of works
- Carry out choice events, consultation events and individual consultations with residents regarding future work
- Maintain access to properties, and visit resident's homes at the frequency determined by the scheme
- Manage the Resident's complaints procedures as a point of escalation.
Essential: Driving Licence, own transport, previous experience/similar job role
Benefits
- £14-£14.50 PAYE inclusive of holiday pay
- Monday to Friday, 8am - 4pm - 37.5 Hours Per Week
- Street Parking
- Mileage Paid
To Apply
Please apply via CV or call Aran/Danielle a call on 07753 497508 for further details or to apply!