Housing Rights Officer 121322
| Dyddiad hysbysebu: | 15 Hydref 2025 |
|---|---|
| Cyflog: | £164.60 bob dydd |
| Gwybodaeth ychwanegol am y cyflog: | per day PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Tachwedd 2025 |
| Lleoliad: | Hackney, London, E8 1DY |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | Hackney 121322 |
Crynodeb
What's involved with this role:
JOB TITLE: Housing Welfare Rights Officer - DHP (Discretionary Housing Payments) Specialist
REF: Hackney 121322
Pay rate: Up to £164.60 per day PAYE
Contract Type: Temporary, Anticipated 4 to 5 months
Working Arrangement: Hybrid Working, with a minimum one in-person workday per week.
In order to apply for this role you will have previous experience working within social housing relating to Discretionary Housing Payments and supporting families to sustain their tenancies'.
The role:
On behalf of a local council, we are seeking a dedicated and empathetic Welfare Rights Officer to join the team as a Discretionary Housing Payments (DHP) specialist.
This is more than just a processing role; it's a chance to provide a vital lifeline to residents facing financial hardship. You will be at the forefront of the mission to prevent homelessness, using your expertise to help individuals and families sustain their tenancies and move towards long-term financial stability.
Key Responsibilities:
Evaluate residents’ applications for housing cost support, making fair decisions on DHP and discretionary funds.
Collaborate with residents to develop action plans (e.g. downsizing, increasing work hours) and coordinate with Benefits and Homelessness Prevention teams.
Prevent Evictions and liaise with landlords and partner agencies to provide joined-up tenancy support.
Write empathetic, easy-to-understand decision letters.
Identify unclaimed benefits and work with the ‘Here to Help’ team to support new applications.
Handle 10–15 resident cases weekly, ensuring accurate records and secure data handling.
What the client is looking for:
An experienced Welfare Rights Officer or Housing Benefits Assessor who is ready to specialise and make an impact
In-depth knowledge of Discretionary Housing Payments, with proven experience in making DHP decisions in line with policy and guidance
Proficiency in using benefits systems, especially Academy. Experience with Comino and Searchlight is also beneficial
A strong background in Housing Benefit and Council Tax Reduction assessments, including the ability to process Changes in Circumstances (CICs)
A comprehensive understanding of the wider welfare benefits system and a talent for spotting opportunities for income maximisation
Excellent interpersonal skills, with the ability to contact residents directly and provide empathetic, human-to-human support
A collaborative mindset and experience working with different service areas to achieve the best outcomes for residents.
How to Apply
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Hackney 121322
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.