Student Experience Team Leader

Dyddiad hysbysebu:	10 Hydref 2025
Cyflog:	£34,974.00 i £36,022.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	34974 - 36022
Oriau:	Llawn Amser
Dyddiad cau:	17 Hydref 2025
Lleoliad:	Guildford, GU1 1EZ
Cwmni:	Vacancy Filler
Math o swydd:	Parhaol
Cyfeirnod swydd:	OCT20253824

Crynodeb

About the role:Are you passionate about making a real difference in the lives of students?Activate Learning are recruiting for a Student Experience Team Leader to work alongside their Regional Lead to oversee and manage the Student Experience on our Guildford and Merrist Wood Campus, ensuring that students have access to the resources and services they need to succeed academically, socially, and personally. As the Student Experience Team Leader, you'll have the chance to shape memorable experiences that will stay with our students long after they leave our campus.Reporting to Regional Head of Student Experience and working closely with the Group Director of Faculty and campus, students, faculty, and staff you will help to create a welcoming, inclusive, and supportive campus community culture that fosters learning, growth, and development, designing your approach to meet local needs whilst maintaining group attitudes and standards. The role will be expected to:Work with the Regional Head of Student Experience to maintain the highest quality student experience and campus community outside of teaching areasContribute to local leadership at both Guildford and Merrist Wood campusesEngage with all student groups on campus, including online, to gather their feedback and drive improvementsCo-ordinate a meaningful enrichment programme in-line with the group strategy and annual planFacilitate the Student Voice programme at both campusesWork collaboratively with and contribute to a variety of internal networks to ensure adherence to all statutory and regulatory regulations e.g., Health and Safety, Safeguarding, OfstedThis is a permanent full-time role based across our Guildford and Merrist Wood campuses.What do you need to be successful as a Student Experience Team Leader at Activate Learning?The successful candidate will require demonstrable experience of working with young people in education, youth/social work, or a public-facing role and experience in working in a customer-focussed role.A level 3 safeguarding qualification, experience in events management and any other relevant professional qualification are desirable, but not essential.We're looking for candidates with excellent planning and organisational skills and a solutions-focussed approach to problem solving in a trauma-informed environment. It would support your application to have experience in the Further Education sector and an understanding of the barriers to participation some students may face specifically, but this is not a requirement.Who we areActivate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.Together, we will bring out the best version of yourself.Activate Learning Group Employee Benefits:Monthly Staff Appreciation Awards:Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeingCompany benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.Learning and Development: continuous opportunities for teachers' professional growth and skill enhancement through our in-house L&D team.Teaching Support: Tailored Three-day induction program, and development programs for teaching staff.Pension Schemes: Teacher pension scheme for AL teaching staffGenerous Annual Leave: Up to 6 weeks paid leaveFlexible Working: Options include hybrid and remote, term time only, and flexible working patterns.Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.For a comprehensive list of all of our benefits & wellbeing offering, please visit our work-with-us/wellbeingApplicants should apply at the earliest opportunity; closed vacancies will prevent application form submission.Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK.Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage, please contact the talent team directly.Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.