Housing Solutions Officer 121100
| Dyddiad hysbysebu: | 10 Hydref 2025 |
|---|---|
| Cyflog: | £22.20 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 08 Tachwedd 2025 |
| Lleoliad: | Luton, Bedfordshire, LU3 3QB |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | Luton 121100 |
Crynodeb
What's involved with this role:
Job Title: Housing Solutions Officer
Ref: Luton 121100
Pay rate: £20.72 – £22.20 per hour PAYE
Role length: Anticipated 3 months
The role:
We are seeking a proactive and dedicated Housing Solutions Officer to join the frontline team to deliver a high-quality, customer-focused housing service with a strong emphasis on homelessness prevention, ensuring that care and support needs are addressed.
You will be an experienced Housing Solutions Officer possessing strong knowledge of housing legislation and welfare reforms, excellent communication skills, and the ability to manage complex caseloads.
Key responsibilities:
Make thorough enquiries into applicants’ housing circumstances to determine duties under the Homelessness Reduction Act 2017, Housing Act 1996 Part VII, and relevant case law and guidance
Manage a caseload of clients at risk of homelessness, identifying the root cause of their situation and developing Personalised Housing Plans
Carry out affordability assessments, arrange emergency or temporary accommodation where necessary, and coordinate support through partner organisations
Promote self-sufficiency by signposting or referring to appropriate support services (e.g. employment, health, education)
Liaise with landlords, social care teams, and legal professionals to advocate or mediate on behalf of clients and ensure the best possible outcomes
Represent the Council in court, safeguarding meetings, and panels where appropriate.
Deliver training and awareness sessions on homelessness legislation and procedures to both internal colleagues and external agencies
Participate in the out-of-hours housing duty rota as required
What the client is looking for:
Institute of Housing, NVQ Housing, or other relevant qualification or equivalent experience
Comprehensive knowledge of housing legislation, welfare reforms and Homeless Reduction Act
Ability to interpret, untangle and apply legislations and policies
Experience of partnership working, liaison and negotiation with external agencies and partners
Experience of managing complex client caseload and ad-hoc cases.
Demonstrable experience of working with vulnerable people with complex needs
Excellent communication and interpersonal skills and customer care skills and the ability to deal with challenging and disengagement behaviour
Proficient IT skills including Excel
Able to interpret financial data, maintain accurate data and report statistical performance information and data
How to Apply:
Quote the Job Title and Reference Number in your application.
Submit your CV in Word format.
Applications are reviewed on a rolling basis—early submission is recommended.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as many candidates are able to relocate temporarily for work. Please disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
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Job Ref: Luton 121100
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.