Administrator
| Dyddiad hysbysebu: | 07 Hydref 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £25466-25466 per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 06 Tachwedd 2025 |
| Lleoliad: | Doncaster, DN5 8UX |
| Cwmni: | Serco Limited |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 305062-43699452 |
Crynodeb
Serco Limited
Admin Support Officer – Offender Management Unit (OMU)
Location: HMP & YOI Doncaster Salary: £25,466.664 Full Time, Permanent
Play a Key Role in Offender Management at HMP Doncaster
Serco is currently seeking a detail-oriented and motivated Admin Support Officer (ASO) to join the Offender Management Unit at HMP Doncaster. This is a critical support role within a high-paced and sensitive environment where accuracy, communication, and a commitment to public service are paramount.
You will be part of a dynamic team, supporting a range of OMU functions including sentence calculations, public protection processes, risk assessment coordination, and communication with internal and external agencies.
Key Responsibilities
- Maintain and update prison recording systems (e.g., NOMIS, DPS) for all new admissions.
- Allocate offender cases to Prison Offender Managers (POMs).
- Interpret court documents, calculate sentences, and liaise with courts to rectify anomalies.
- Checking information on all legal documents received from court, making assessments based on these in relation to public protection arrangements ·
- Monitoring phone calls/mail of relevant prisoners, recording this appropriately and reporting where necessary Schedule and minute key meetings such as risk management panels and progression boards.
- Manage department mailboxes, track legal documentation, and coordinate communication between prison and outside agencies.
- Prepare release paperwork and ensure notification to all relevant bodies.
- Contribute to department performance and compliance with KPIs and standards.
What You’ll Need
Essential:
- GCSE English and Maths (Grade C or above).
- Strong computer literacy, including Outlook and Excel.
- High attention to detail and excellent communication skills.
Desirable:
- Previous administrative experience, ideally within criminal justice, legal, or public sector environments.
- Familiarity with offender management systems (e.g., NOMIS, DPS).
What We’re Looking For
- A team player who collaborates effectively with colleagues and external partners.
- A problem-solver who can work independently with initiative.
- Someone adaptable, resilient, and calm under pressure.
- A strong organiser with the ability to manage competing priorities.
Why Serco
- A place you can make an impact – We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you’ll be delivering an essential service that touch people’s lives.
- A place you can count on
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
- A place for you
- We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- Pension up to 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A safe and supportive culture
- A company passionate about diversity and inclusion
Admin Support Officer – Offender Management Unit (OMU)
Location: HMP & YOI Doncaster Salary: £25,466.664 Full Time, Permanent
Play a Key Role in Offender Management at HMP Doncaster
Serco is currently seeking a detail-oriented and motivated Admin Support Officer (ASO) to join the Offender Management Unit at HMP Doncaster. This is a critical support role within a high-paced and sensitive environment where accuracy, communication, and a commitment to public service are paramount.
You will be part of a dynamic team, supporting a range of OMU functions including sentence calculations, public protection processes, risk assessment coordination, and communication with internal and external agencies.
Key Responsibilities
- Maintain and update prison recording systems (e.g., NOMIS, DPS) for all new admissions.
- Allocate offender cases to Prison Offender Managers (POMs).
- Interpret court documents, calculate sentences, and liaise with courts to rectify anomalies.
- Checking information on all legal documents received from court, making assessments based on these in relation to public protection arrangements ·
- Monitoring phone calls/mail of relevant prisoners, recording this appropriately and reporting where necessary Schedule and minute key meetings such as risk management panels and progression boards.
- Manage department mailboxes, track legal documentation, and coordinate communication between prison and outside agencies.
- Prepare release paperwork and ensure notification to all relevant bodies.
- Contribute to department performance and compliance with KPIs and standards.
What You’ll Need
Essential:
- GCSE English and Maths (Grade C or above).
- Strong computer literacy, including Outlook and Excel.
- High attention to detail and excellent communication skills.
Desirable:
- Previous administrative experience, ideally within criminal justice, legal, or public sector environments.
- Familiarity with offender management systems (e.g., NOMIS, DPS).
What We’re Looking For
- A team player who collaborates effectively with colleagues and external partners.
- A problem-solver who can work independently with initiative.
- Someone adaptable, resilient, and calm under pressure.
- A strong organiser with the ability to manage competing priorities.
Why Serco
- A place you can make an impact – We look after around 5,000 prisoners in our prisons and been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you’ll be delivering an essential service that touch people’s lives.
- A place you can count on
- Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
- A place for you
- We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.
What we offer
- Pension up to 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
- A safe and supportive culture
- A company passionate about diversity and inclusion
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