Customer Service Manager
| Dyddiad hysbysebu: | 07 Hydref 2025 |
|---|---|
| Cyflog: | £27,061 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 06 Tachwedd 2025 |
| Lleoliad: | Hedge End, Southampton |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | B&M Retail |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 20642 |
Crynodeb
Are you a Supervisor, Team Leader or Assistant Manager ready for a new challenge? Do you love leading teams and delivering great customer service? Join B&M, one of the UK’s fastest-growing retailers, and take your career to the next level.
We're recruiting for a Customer Service Manager to lead the checkout and cash office areas in our Hedge End store. You’ll ensure excellent service standards, support team development, and help drive a fun, fast-paced working environment.
What you'll be doing:
Lead and motivate the front-end team to deliver polite, prompt, and friendly service
Be a visible, approachable leader for customers and colleagues
Coach team members to build their skills and service confidence
Oversee stock and cash control procedures, ensuring security and compliance
Support a great store culture and contribute to a positive workplace
What we're looking for:
Experience managing teams in retail or hospitality
Strong numeracy and problem-solving skills
A flexible, hands-on attitude with great people skills
Passion for retail and delivering exceptional customer service
Why B&M?
With over 780 stores and more on the way, this is a fantastic time to join us. We offer:
Clear progression paths and development opportunities
On-the-job training and support
10% staff discount (with double discount events!)
Access to a colleague benefits portal
Wellbeing support through our Employee Assistance Programme
A stable, permanent contract
Ready to grow with us? Apply now and be part of the B&M journey.
B&M is an equal opportunity employer committed to creating an inclusive environment for all.
We're recruiting for a Customer Service Manager to lead the checkout and cash office areas in our Hedge End store. You’ll ensure excellent service standards, support team development, and help drive a fun, fast-paced working environment.
What you'll be doing:
Lead and motivate the front-end team to deliver polite, prompt, and friendly service
Be a visible, approachable leader for customers and colleagues
Coach team members to build their skills and service confidence
Oversee stock and cash control procedures, ensuring security and compliance
Support a great store culture and contribute to a positive workplace
What we're looking for:
Experience managing teams in retail or hospitality
Strong numeracy and problem-solving skills
A flexible, hands-on attitude with great people skills
Passion for retail and delivering exceptional customer service
Why B&M?
With over 780 stores and more on the way, this is a fantastic time to join us. We offer:
Clear progression paths and development opportunities
On-the-job training and support
10% staff discount (with double discount events!)
Access to a colleague benefits portal
Wellbeing support through our Employee Assistance Programme
A stable, permanent contract
Ready to grow with us? Apply now and be part of the B&M journey.
B&M is an equal opportunity employer committed to creating an inclusive environment for all.
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Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
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