Customer Service/ Sales Administrator
| Dyddiad hysbysebu: | 30 Medi 2025 |
|---|---|
| Cyflog: | £28,000.0 i £32,000.0 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | Up to £32,0000 |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Hydref 2025 |
| Lleoliad: | Cumbernauld, North Lanarkshire, G68 0LL |
| Cwmni: | Hays Specialist Recruitment |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | 4729438_1759246106 |
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Your new company
Our client is a well-established organisation with operations across the UK and Europe, known for their commitment to delivering exceptional customer service and building long-term client relationships. They offer a supportive and collaborative working environment where initiative and ownership are encouraged.
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Your new role
Are you passionate about delivering outstanding customer service and building strong client relationships? Our client is seeking a detail-oriented Customer Services / Sales Administrator to support operations across the UK and Europe.
In this role, you'll take ownership of customer accounts, ensuring a seamless experience from enquiry to delivery. You'll be the primary contact for a portfolio of European customers, handling quotations, purchase orders, and delivery schedules. You'll also process orders, manage logistics, and collaborate with internal departments and remote Business Development teams.
Key responsibilities include:
* Managing customer enquiries and logistics
* Maintaining accurate records and systems
* Generating reports and supporting sales initiatives
* Advising customers on products and logistics options
You'll have authority to:
* Place and manage orders in line with contracts
* Set up new credit accounts
* Recommend exchanges or refunds
* Advise on logistics within pricing parameters
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What you'll need to succeed
To thrive in this role, you'll need:
* Strong written and verbal communication skills
* Proven experience in customer service and sales administration
* High attention to detail and numerical accuracy
* Proficiency in Microsoft Office, especially Outlook and Excel
* Excellent keyboard and organisational skills
* Ability to prioritise, follow through, and solve problems effectively
* A calm, positive, and adaptable approach to teamwork
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What you'll get in return
* Competitive salary - up to £32,000
* Life Assurance
* Critical Illness Cover
* Personal Private Pension
* 34 days holiday
* Contribution to fitness club or classes
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What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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