Administration Assistant
| Dyddiad hysbysebu: | 30 Medi 2025 |
|---|---|
| Cyflog: | £24,465.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24465.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Hydref 2025 |
| Lleoliad: | St Helens, WA10 3DE |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9350-25-1193 |
Crynodeb
Act as first point of contact for all telephone and reception enquiries, ensuring that messages are forwarded to the appropriate persons and visitors are welcomed to thedepartment. Provide an effective clerical service to support the team, including photocopying, typing, data input and maintenance of effective filing and retrieval system Effective liaison with multi-disciplinary staff/patients/carers/outside agencies, including dealing with appointment/service enquiries. To ensure communication is accurate, sensitive, complex and confidential and accurate information is communicated as and whenrequired. Responsibility, in conjunction with other administrative staff, for arranging clinics, booking appointments and associated data entry including the retrieval and maintenance of patient records Ensure appropriate records are maintained as directed by Line Manager. In line with Trust Policies and Procedures Contribute to the ordering of stationery supplies and associated procedures. Contribute to the producing and sending of appointments and giving appropriate patientinformation/advice. To register patient referrals for the service on appropriate systems following the service referral pathway. To contribute to the maintenance of waiting lists, ensuring that appropriate appointments are scheduled/allocated to patients as directed, in line with service procedures by your line manager or clinician. To work in a flexible manner when cover is required, to support and maintain service delivery. Contribute to the processing of all incoming and outgoing mail. Participate in the provision of cover and Support and maintain service delivery borough wide Participate in the local induction process for new staff. Participate in serious untoward incident investigations/reviews as required. Support individual's equality, diversity and rights. Participate in patient and public involvement activities. Contribute towards service improvement initiatives to enhance quality of patient care. Provide information and support to service users/carers as appropriate.Contribute to the continued improvement and quality of theAdministration Support Service. Recognise and respond appropriately to urgent and emergency situations.Contribute to the effective and efficient use of resources. Understand and adhere to Trust policies, procedures and guidelines.Report any concern regarding patient care to line manager. To undertake any other delegated duties as appropriate and commensurate with the post.