Healthcare Standards Support Officer
| Dyddiad hysbysebu: | 25 Medi 2025 |
|---|---|
| Cyflog: | £24,937.00 i £26,598.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24937.00 - £26598.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Hydref 2025 |
| Lleoliad: | Worcester, WR5 1DD |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9365-25-0787-2 |
Crynodeb
Key Duties: General Admin: To act as the first point of contact for the Healthcare Standards Team, including greeting internal and external visitors to the department and providing professional and efficient responses to a wide range of enquires. To prioritise and manage the day-to-day organisation of the Healthcare Standards generic email account to ensure work is allocated and progress monitored and escalate any requests that are nearing deadlines. To support the day to day management of the Team folder structure and supporting evidence files and filing. To ensure supporting databases and resources are maintained, being conscious of data quality at all times. To ensure that any conflicts in Patient Public Forum, Executive and Non-Executive Quality visit schedules are handled sensitively and in a professional manner. To assist in the organising of data, to check information received is of a high standard of quality prior to presenting for onward approval. To support collaborative working by ensuring MS Teams space is set up for sharing information for multi team working. Assist in arranging meetings, booking rooms, informing departments of key dates, circulating supporting information, making necessary arrangements for any presentation to various meetings. To support the Healthcare Standards Team in reacting to Trust priorities in set up of new services and initiatives where necessary. Provide appropriate duties on behalf of the Healthcare and Quality Standards Officer to cover leave when necessary. Quality Improvement & Assurance: To maintain a database recording the details of any Quality Assurance Visits and audits performed by both internal and external auditors. To provide administrative support to the Quality Matron where required to facilitate the Trusts internal ward/department accreditation programme, including maintaining a schedule of visits, preparing supporting agendas and collating notes following reviews. To facilitate visits and audits by co-ordinating a review team, including liaising with External Partners. To prepare audit template documentation for review teams and input the findings into a central database. To prepare presentations and reports that may include data extracted from Trust systems for visits and Trust publications, and collate reports following visits for onward sharing to a variety of stakeholders. To support the creation of posters, flow charts and content in line with the Healthcare Standards Team agenda for sharing with wards, departments and Trust members. Care Quality Commission (CQC): To maintain a database recording the details of any CQC ad-hoc and regular requests. To provide administrative support for the activities that prepare the Trust for CQC Inspections, with set up of meetings, ensuring links are provided within calendar invites and content shared prior to meetings. To set up and maintain the supporting management system for the safe storage of information to and from the CQC. This job description is not comprehensive or exclusive and will be amended from time to time in consultation with the post holder. The post holder will be expected to: Participate in own appraisals and personal reviews and work to achieve agreed set objectives. Participate in appropriate training and development activities as required.