Dewislen

Customer Experience Supervisor

Manylion swydd
Dyddiad hysbysebu: 18 Medi 2025
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: £12.81ph
Oriau: Rhan Amser
Dyddiad cau: 18 Hydref 2025
Lleoliad: Nottingham, NG1 5AF
Cwmni: Nottingham Playhouse Trust Ltd
Math o swydd: Parhaol
Cyfeirnod swydd: 15

Gwneud cais am y swydd hon

Crynodeb

Job Advert

Are you passionate about creating unforgettable experiences for audiences and communities? Do you thrive in a vibrant, creative
environment where every day brings something new? Nottingham Playhouse is looking for a dynamic and people-focused Customer
Experience Supervisor to lead our front-of-house team and champion exceptional service across all public-facing spaces.




About the Role

As our CE Supervisor, you’ll be at the heart of our audience experience—welcoming thousands of visitors each year and ensuring
every interaction reflects the warmth, creativity, and inclusivity that defines Nottingham Playhouse.

You’ll:

* Lead and motivate our team of Community Experience Assistants
* Ensure smooth operations across performances, events, and daily activities
* Deliver outstanding customer service and uphold our values of accessibility and inclusion
* Collaborate across departments to support a wide range of artistic and community programmes




What We’re Looking For

We’re seeking someone who:

* Has experience in customer service or front-of-house leadership
* Is confident, calm under pressure, and a natural team motivator
* Brings a proactive, solution-focused mindset
* Shares our commitment to diversity, equity, and community engagement




Why Join Us?

Nottingham Playhouse is one of the UK’s leading producing theatres, known for bold storytelling, community connection, and
artistic excellence. As part of our team, you’ll enjoy:

1. A supportive, inclusive workplace
2. Opportunities for professional development
3. Free tickets to Playhouse productions
4. A chance to make a real impact in the cultural life of Nottingham




Ready to take centre stage in a role that blends leadership, creativity, and first class customer experience? Apply now and help
us shape unforgettable experiences at Nottingham Playhouse.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.

Gwneud cais am y swydd hon