9747 - National Security Division - Head of Performance, Quality & Service Improvement - HQ
| Dyddiad hysbysebu: | 12 Medi 2025 |
|---|---|
| Cyflog: | £61,305 i £68,500 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Hydref 2025 |
| Lleoliad: | UK |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 9747 |
Crynodeb
Presentation will be used at interview, this will be 10 mins timed and sent in advance.
Overview of the job
The job is to focus on the national performance and quality dimensions and priorities for NPS, commissioning quality improvement work to be delivered by the performance and quality managers in the Divisions.
Summary
The Performance and Quality Senior Manager role will, on behalf of the Deputy Director, Development & Business Change be responsible for identifying national priorities and co-ordinating the delivery of activity to meet those priorities. This will therefore include:
• Working with Planning & Analysis Group to define appropriate performance and quality targets of NPS organisation
• Monitoring delivery against national targets through the Performance and Quality Managers in the Divisions
• Working with and supporting other Divisional Performance & Quality Managers to report on local performance and quality issues and complaints to develop trends and identify national areas of concern
• Developing national performance and quality policy, codes of practice and guidance
• Commissioning, designing and developing quality improvement programmes for the NPS, and identifying change priorities for delivery within the Divisions
• Creating and managing a framework through which Performance & Quality Managers engage with frontline staff and managers to identify and develop quality improvement initiatives
• Leading the development of the Performance and Quality teams within the NPS
Overview of the job
The job is to focus on the national performance and quality dimensions and priorities for NPS, commissioning quality improvement work to be delivered by the performance and quality managers in the Divisions.
Summary
The Performance and Quality Senior Manager role will, on behalf of the Deputy Director, Development & Business Change be responsible for identifying national priorities and co-ordinating the delivery of activity to meet those priorities. This will therefore include:
• Working with Planning & Analysis Group to define appropriate performance and quality targets of NPS organisation
• Monitoring delivery against national targets through the Performance and Quality Managers in the Divisions
• Working with and supporting other Divisional Performance & Quality Managers to report on local performance and quality issues and complaints to develop trends and identify national areas of concern
• Developing national performance and quality policy, codes of practice and guidance
• Commissioning, designing and developing quality improvement programmes for the NPS, and identifying change priorities for delivery within the Divisions
• Creating and managing a framework through which Performance & Quality Managers engage with frontline staff and managers to identify and develop quality improvement initiatives
• Leading the development of the Performance and Quality teams within the NPS