Temporary Contract Coordinator
| Dyddiad hysbysebu: | 10 Medi 2025 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Hydref 2025 |
| Lleoliad: | B37 7ES |
| Cwmni: | Mitie |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 81652 |
Crynodeb
We are looking for an 12 month FTE Contract Administrator to join our Mitie Team to provide administrative support in a varied and interesting role.
This is a client facing role and day to day duties will include but are not limited to:
Job Description:
-Producing daily, weekly & monthly reports in line with the customer requirements.
-Proficient inbox management for client/customer escalations.
-Arranging all OOH access for reactive and quoted activities
-Attend and manage weekly client calls for quoted and reactive works
-Escalating all reactive and quoted works with Mobile Schedulers and Supply Chain administrators for updates.
-Managing all reactive, quoted works within SLA's.
-Managing financial queries/invoicing for the account and raising of Purchase orders.
-Supporting PPM and remedial activities as required.
-Managing all Store refit and refurb activates as dictated by the customer.
-CAFM Management - asset updates, loading new buildings and arranging asset collections for new and refurbed stores and any other tasks related to Maximo.
-Any other Adhoc tasks as deemed reasonable within the job role and set out by the Account Manager.
Person Specification:
-Must have a flexible approach to working
-A knowledge of the hard services and facilities management sectors is essential.
-Ability to manage own time and prioritise workload
-Relationship building skills - in particular to be a self-starter willing to take the initiative when necessary and excellent ability to work well within a team structure, and support and guide team members as required
-Ability to work on own initiative to a high level of accuracy and to meet deadlines
-Customer Care - Capable of delivering results and meeting customer expectations
-Ability to generate, develop and present ideas and suggestions for improvements in order to achieve more effective working practises
-Attention to Detail
Health and Safety Responsibilities:
-Follow Group and company policies and procedures at all times;
-Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
-Use all work equipment and personal PPE properly and in accordance with training received;
-Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.
Information Security:
-Ensure compliance with Mitie's information security procedures in all activities;
-Proactively identify and report security risks to your manager;
-Report actual and suspected security incidents;
This is a client facing role and day to day duties will include but are not limited to:
Job Description:
-Producing daily, weekly & monthly reports in line with the customer requirements.
-Proficient inbox management for client/customer escalations.
-Arranging all OOH access for reactive and quoted activities
-Attend and manage weekly client calls for quoted and reactive works
-Escalating all reactive and quoted works with Mobile Schedulers and Supply Chain administrators for updates.
-Managing all reactive, quoted works within SLA's.
-Managing financial queries/invoicing for the account and raising of Purchase orders.
-Supporting PPM and remedial activities as required.
-Managing all Store refit and refurb activates as dictated by the customer.
-CAFM Management - asset updates, loading new buildings and arranging asset collections for new and refurbed stores and any other tasks related to Maximo.
-Any other Adhoc tasks as deemed reasonable within the job role and set out by the Account Manager.
Person Specification:
-Must have a flexible approach to working
-A knowledge of the hard services and facilities management sectors is essential.
-Ability to manage own time and prioritise workload
-Relationship building skills - in particular to be a self-starter willing to take the initiative when necessary and excellent ability to work well within a team structure, and support and guide team members as required
-Ability to work on own initiative to a high level of accuracy and to meet deadlines
-Customer Care - Capable of delivering results and meeting customer expectations
-Ability to generate, develop and present ideas and suggestions for improvements in order to achieve more effective working practises
-Attention to Detail
Health and Safety Responsibilities:
-Follow Group and company policies and procedures at all times;
-Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
-Use all work equipment and personal PPE properly and in accordance with training received;
-Report any issues or training needs to your Line manager and /or via your divisional incident reporting system.
Information Security:
-Ensure compliance with Mitie's information security procedures in all activities;
-Proactively identify and report security risks to your manager;
-Report actual and suspected security incidents;