Contract Administrator
| Dyddiad hysbysebu: | 09 Medi 2025 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | we are a living wage Company |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Hydref 2025 |
| Lleoliad: | M30 0SF |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Fletchers Engineering |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Fletchers Engineering is an Engineering Company based in Salford, Manchester. We service a large range of high end clients throughout the UK.
Our clients include David Lloyd Gyms, Odeon Cinema's, Living Venture Restaurants, Hilton Hotels, to name but a few and our client base is spread across the UK including Scotland & Ireland.
We continue to grow and expand in the building services & construction industry and we believe this is due to our consistency in providing an excellent service to a varied and specialised client base.
We are looking to recruit a fulltime, permanent & experienced Service & Maintenance Contract Administrator to join our service team, the duties will include:
Handling the day-to-day running of various contracts within the Service and Maintenance Department, for a Nationwide Engineering Company.
Handling telephone and email Service and Maintenance enquires and responding to queries, to work towards a mutually satisfactory conclusion.
Consistent management of client needs through the in-house customer job data base, (JNC Construction Manager) to generate quotes, access job cards, evaluate costs and issue works to engineers – Full training will be given
Always ensuring all information is carefully recorded on the job for colleagues to access.
Monitored employee progress within the team, offering feedback to management on additional training requirements and providing necessary training as appropriate.
To carry out systematic follow ups on issue reports to clients and management when necessary
To provide updates to the client in real time for every job daily or to the client requirements.
To ensure processes are adhered to and maintained.
To produce all the relevant documents ready for customers approval
To keep up to date with developments and offer advice accordingly
To assist and maintain a good working relationship with customer, colleagues, external suppliers and support staff.
Run reports and identify trends in problems, supply quotes for additional maintenance / reactive visits / upgrades
Ensuring contract KPi’s are met and contract renewals are prepared in good time for customers to be followed up in a timely manner and raised on the data base
Scheduling engineers to attend emergency calls and liaising with the Labour Coordinator and Management
General office administration using Excel / Word
The position is based on a competitive basic salary (dependent on experience) as well as the following:
40 hours per week
23 days holiday plus bank holidays increasing with time served
Check out our website for further information - www.fletchersengineering.co.uk
Our clients include David Lloyd Gyms, Odeon Cinema's, Living Venture Restaurants, Hilton Hotels, to name but a few and our client base is spread across the UK including Scotland & Ireland.
We continue to grow and expand in the building services & construction industry and we believe this is due to our consistency in providing an excellent service to a varied and specialised client base.
We are looking to recruit a fulltime, permanent & experienced Service & Maintenance Contract Administrator to join our service team, the duties will include:
Handling the day-to-day running of various contracts within the Service and Maintenance Department, for a Nationwide Engineering Company.
Handling telephone and email Service and Maintenance enquires and responding to queries, to work towards a mutually satisfactory conclusion.
Consistent management of client needs through the in-house customer job data base, (JNC Construction Manager) to generate quotes, access job cards, evaluate costs and issue works to engineers – Full training will be given
Always ensuring all information is carefully recorded on the job for colleagues to access.
Monitored employee progress within the team, offering feedback to management on additional training requirements and providing necessary training as appropriate.
To carry out systematic follow ups on issue reports to clients and management when necessary
To provide updates to the client in real time for every job daily or to the client requirements.
To ensure processes are adhered to and maintained.
To produce all the relevant documents ready for customers approval
To keep up to date with developments and offer advice accordingly
To assist and maintain a good working relationship with customer, colleagues, external suppliers and support staff.
Run reports and identify trends in problems, supply quotes for additional maintenance / reactive visits / upgrades
Ensuring contract KPi’s are met and contract renewals are prepared in good time for customers to be followed up in a timely manner and raised on the data base
Scheduling engineers to attend emergency calls and liaising with the Labour Coordinator and Management
General office administration using Excel / Word
The position is based on a competitive basic salary (dependent on experience) as well as the following:
40 hours per week
23 days holiday plus bank holidays increasing with time served
Check out our website for further information - www.fletchersengineering.co.uk