Estates Co-ordinator
Posting date: | 04 September 2025 |
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Salary: | Not specified |
Additional salary information: | £25000-27000 per annum |
Hours: | Full time |
Closing date: | 04 October 2025 |
Location: | Swindon, SN3 6BB |
Company: | Serco Limited |
Job type: | Permanent |
Job reference: | 304582-43630600 |
Summary
Estates Co-ordinator
Great Western Hospital
Full time – 37.5 hours per week. 0800 – 1630 hours Mon-Fri
Salary £25,000.00 to £27,000.00 depending on experience, plus Serco benefits.
Main Purpose:
To support Serco’s Estate team in delivering planned and reactive maintenance works on site in a well organised and professional manner.
The Estates Co-ordinator will report into the Compliance & Asset Manager for Serco on site, who in turn will report to the Head of Estates for the contract.
Main Accountabilities:
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Manage the delivery of the Estates planned maintenance (PPM) reactive maintenance service (RM) using the CAFM system.
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Ensure that the resources required to undertake planned or reactive works are efficiently utilised.
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Ensure proactive monitoring of the work of the Estates staff, and that their work is undertaken to the documented standards, within timescales and to high levels of user satisfaction.
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To answer incoming calls and Estates emails in a friendly and professional manner.
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Logging Estates requests and aiding on reporting on the delivery of PMs and RMs.
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Manage the Estates filing systems, and any other ad-hoc administration requests as required.
What you will need for the role:
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Knowledge of a CAFM system
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High Level of Customer Service
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Excellent communicator with good interpersonal skills
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Able to manage workload and meet required deadlines.
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Be organised and methodical with good attention to detail.
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Problem solving
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Ability to work on own initiative and be proactive.
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Good Contractor relations
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Excellent knowledge of Microsoft Office packages, Outlook email, internet/web-based material
What we offer:
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Salary: Competitive salaries with annual reviews.
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Pension: Up to 6% contributory pension scheme.
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Holidays: 25 days' annual leave plus bank holidays.
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Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
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Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
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Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
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ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
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Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
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Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
Proud member of the Disability Confident employer scheme