Estates Co-ordinator
| Posting date: | 04 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25000-27000 per annum |
| Hours: | Full time |
| Closing date: | 04 October 2025 |
| Location: | Swindon, SN3 6BB |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 304582-43630600 |
Summary
Serco Limited
Estates Co-ordinator
Great Western Hospital
Full time – 37.5 hours per week. 0800 – 1630 hours Mon-Fri
Salary £25,000.00 to £27,000.00 depending on experience, plus Serco benefits.
Main Purpose:
To support Serco’s Estate team in delivering planned and reactive maintenance works on site in a well organised and professional manner.
The Estates Co-ordinator will report into the Compliance & Asset Manager for Serco on site, who in turn will report to the Head of Estates for the contract.
Main Accountabilities:
-
Manage the delivery of the Estates planned maintenance (PPM) reactive maintenance service (RM) using the CAFM system.
-
Ensure that the resources required to undertake planned or reactive works are efficiently utilised.
-
Ensure proactive monitoring of the work of the Estates staff, and that their work is undertaken to the documented standards, within timescales and to high levels of user satisfaction.
-
To answer incoming calls and Estates emails in a friendly and professional manner.
-
Logging Estates requests and aiding on reporting on the delivery of PMs and RMs.
-
Manage the Estates filing systems, and any other ad-hoc administration requests as required.
What you will need for the role:
-
Knowledge of a CAFM system
-
High Level of Customer Service
-
Excellent communicator with good interpersonal skills
-
Able to manage workload and meet required deadlines.
-
Be organised and methodical with good attention to detail.
-
Problem solving
-
Ability to work on own initiative and be proactive.
-
Good Contractor relations
-
Excellent knowledge of Microsoft Office packages, Outlook email, internet/web-based material
What we offer:
-
Salary: Competitive salaries with annual reviews.
-
Pension: Up to 6% contributory pension scheme.
-
Holidays: 25 days' annual leave plus bank holidays.
-
Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
-
Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
-
Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
-
ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
-
Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
-
Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
Estates Co-ordinator
Great Western Hospital
Full time – 37.5 hours per week. 0800 – 1630 hours Mon-Fri
Salary £25,000.00 to £27,000.00 depending on experience, plus Serco benefits.
Main Purpose:
To support Serco’s Estate team in delivering planned and reactive maintenance works on site in a well organised and professional manner.
The Estates Co-ordinator will report into the Compliance & Asset Manager for Serco on site, who in turn will report to the Head of Estates for the contract.
Main Accountabilities:
-
Manage the delivery of the Estates planned maintenance (PPM) reactive maintenance service (RM) using the CAFM system.
-
Ensure that the resources required to undertake planned or reactive works are efficiently utilised.
-
Ensure proactive monitoring of the work of the Estates staff, and that their work is undertaken to the documented standards, within timescales and to high levels of user satisfaction.
-
To answer incoming calls and Estates emails in a friendly and professional manner.
-
Logging Estates requests and aiding on reporting on the delivery of PMs and RMs.
-
Manage the Estates filing systems, and any other ad-hoc administration requests as required.
What you will need for the role:
-
Knowledge of a CAFM system
-
High Level of Customer Service
-
Excellent communicator with good interpersonal skills
-
Able to manage workload and meet required deadlines.
-
Be organised and methodical with good attention to detail.
-
Problem solving
-
Ability to work on own initiative and be proactive.
-
Good Contractor relations
-
Excellent knowledge of Microsoft Office packages, Outlook email, internet/web-based material
What we offer:
-
Salary: Competitive salaries with annual reviews.
-
Pension: Up to 6% contributory pension scheme.
-
Holidays: 25 days' annual leave plus bank holidays.
-
Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
-
Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
-
Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
-
ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
-
Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
-
Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.