Dewislen

Night Receptionist

Manylion swydd
Dyddiad hysbysebu: 04 Medi 2025
Cyflog: £12.80 yr awr
Gwybodaeth ychwanegol am y cyflog: company pension contributions, incentive scheme, employee discount
Oriau: Llawn Amser
Dyddiad cau: 04 Hydref 2025
Lleoliad: Rove Hotel London Paddington, 36-42 Norfolk Square W2 1RT
Gweithio o bell: Ar y safle yn unig
Cwmni: Paddington Hotel Ltd/Rove Hotel London Paddinton
Math o swydd: Parhaol
Cyfeirnod swydd:

Gwneud cais am y swydd hon

Crynodeb

About us

The Rove Hotel London Paddington is a grade 2 listed 4-star accommodation hotel located in the heart of the Paddington area just a short walk from Paddington station and tube lines. We are a small 75 bedroom property filled with the quirk and charm you'd expect from a 1860's terrace house turned hotel.
We are looking for passionate, motivated and guest focused individuals to join our reception team.

Our work environment includes:

• Modern interior setting
• Wellness programmes
• Growth opportunities
• Company perks
• On-the-job training
• Safe work environment
• Lively atmosphere

What are we looking for?

Experience is not required but preferable as with our recruitment process we believe personality is key to being able to deliver a memorable experience to our guests, other qualities would be:

• Hotel reception experience (not essential)
• Can do attitude
• Team and customer service focus
• Quick to think on their feet and adapt to the work
• IT competent
• Customer service skills

We are looking for a friendly and professional Night Receptionist to join our team. The successful candidate will be responsible for greeting visitors, answering phone calls, managing incoming and outgoing mail, scheduling appointments, and providing general administrative support. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multi-task in a fast-paced environment.

Responsibilities:

• Greet visitors and direct them to the appropriate person or department.
• Register and assist guests upon check in and check out
• Take and process credit cards payments
• Take and update reservations
• Perform night audits
• Answer incoming calls, emails and take messages.
• Maintain a neat and orderly reception area.
• Schedule appointments and meetings.
• Maintain records of visitors, calls, and messages.
• Provide administrative support to staff members.
• Assist with filing, photocopying, and other office duties.

Job Type: Full-time

Schedule: 12-hour shift, Night shift

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Hotel Reception: 1 year (preferred)

Language: English (required)

Work Location: In person


Gwneud cais am y swydd hon