Night Receptionist
| Posting date: | 04 September 2025 |
|---|---|
| Salary: | £12.80 per hour |
| Additional salary information: | company pension contributions, incentive scheme, employee discount |
| Hours: | Full time |
| Closing date: | 04 October 2025 |
| Location: | Rove Hotel London Paddington, 36-42 Norfolk Square W2 1RT |
| Remote working: | On-site only |
| Company: | Paddington Hotel Ltd/Rove Hotel London Paddinton |
| Job type: | Permanent |
| Job reference: |
Summary
About us
The Rove Hotel London Paddington is a grade 2 listed 4-star accommodation hotel located in the heart of the Paddington area just a short walk from Paddington station and tube lines. We are a small 75 bedroom property filled with the quirk and charm you'd expect from a 1860's terrace house turned hotel.
We are looking for passionate, motivated and guest focused individuals to join our reception team.
Our work environment includes:
• Modern interior setting
• Wellness programmes
• Growth opportunities
• Company perks
• On-the-job training
• Safe work environment
• Lively atmosphere
What are we looking for?
Experience is not required but preferable as with our recruitment process we believe personality is key to being able to deliver a memorable experience to our guests, other qualities would be:
• Hotel reception experience (not essential)
• Can do attitude
• Team and customer service focus
• Quick to think on their feet and adapt to the work
• IT competent
• Customer service skills
We are looking for a friendly and professional Night Receptionist to join our team. The successful candidate will be responsible for greeting visitors, answering phone calls, managing incoming and outgoing mail, scheduling appointments, and providing general administrative support. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multi-task in a fast-paced environment.
Responsibilities:
• Greet visitors and direct them to the appropriate person or department.
• Register and assist guests upon check in and check out
• Take and process credit cards payments
• Take and update reservations
• Perform night audits
• Answer incoming calls, emails and take messages.
• Maintain a neat and orderly reception area.
• Schedule appointments and meetings.
• Maintain records of visitors, calls, and messages.
• Provide administrative support to staff members.
• Assist with filing, photocopying, and other office duties.
Job Type: Full-time
Schedule: 12-hour shift, Night shift
Education:
• GCSE or equivalent (preferred)
Experience:
• Customer service: 1 year (preferred)
• Hotel Reception: 1 year (preferred)
Language: English (required)
Work Location: In person
The Rove Hotel London Paddington is a grade 2 listed 4-star accommodation hotel located in the heart of the Paddington area just a short walk from Paddington station and tube lines. We are a small 75 bedroom property filled with the quirk and charm you'd expect from a 1860's terrace house turned hotel.
We are looking for passionate, motivated and guest focused individuals to join our reception team.
Our work environment includes:
• Modern interior setting
• Wellness programmes
• Growth opportunities
• Company perks
• On-the-job training
• Safe work environment
• Lively atmosphere
What are we looking for?
Experience is not required but preferable as with our recruitment process we believe personality is key to being able to deliver a memorable experience to our guests, other qualities would be:
• Hotel reception experience (not essential)
• Can do attitude
• Team and customer service focus
• Quick to think on their feet and adapt to the work
• IT competent
• Customer service skills
We are looking for a friendly and professional Night Receptionist to join our team. The successful candidate will be responsible for greeting visitors, answering phone calls, managing incoming and outgoing mail, scheduling appointments, and providing general administrative support. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multi-task in a fast-paced environment.
Responsibilities:
• Greet visitors and direct them to the appropriate person or department.
• Register and assist guests upon check in and check out
• Take and process credit cards payments
• Take and update reservations
• Perform night audits
• Answer incoming calls, emails and take messages.
• Maintain a neat and orderly reception area.
• Schedule appointments and meetings.
• Maintain records of visitors, calls, and messages.
• Provide administrative support to staff members.
• Assist with filing, photocopying, and other office duties.
Job Type: Full-time
Schedule: 12-hour shift, Night shift
Education:
• GCSE or equivalent (preferred)
Experience:
• Customer service: 1 year (preferred)
• Hotel Reception: 1 year (preferred)
Language: English (required)
Work Location: In person